Complaint Support Executive

1 month ago


Liverpool, United Kingdom Interaction Recruitment Full time

**Reference**
419347

**Salary**
£21,255 - £23,000/annum

**Job Location**:

- United Kingdom - England - North West England - Merseyside - Liverpool

**Job Type**
Permanent

**Posted**
22 March 2023

**Dispute Support Executive**

**Location**: Daresbury, Warrington

**Salary**: £21,255 to £23,000 per annum depending on skills, knowledge and experience

**Contract Type**:Permanent

**Position Type**:Full Time

**Hours**:37.5 hours per week - Monday to Friday, shifts between 8am-6pm

**Hybrid Working**:2 days in office (Tuesdays and Thursdays)

**What you will do**:
The Dispute Support Executive team are our first point of contact with consumers who call us after not being able to resolve complaints directly with their Communications provider or Energy supplier. They’re a customer-centric team who provide helpful information, direction and high-quality service to internal and external customers.

**Who we’re looking for**:

- If you have experience of working in customer relations in similar industries, you’d probably be really comfortable in this role
- Great listeners, who enjoy communicating on the phone
- Experienced relationship builders who’s great at engaging with people, making them feel heard and valued
- You’re able to ask questions to understand when someone may be vulnerable or where additional support might be needed
- Whilst you’re naturally empathetic and good at understanding people’s issues, you can remain impartial
- You can manage expectations and share disappointing news in a way that’s helpful and brings understanding
- You will be a flexible, clear and analytical thinker, who’s able to assess a situation and make decisions confidently and quickly

**Contact information**:
Chloe Walker


  • Complaints Executive

    4 weeks ago


    Liverpool, United Kingdom Incubate Consulting Full time

    **Complaints Executive, Liverpool** Our client is a dynamic and highly customer-centric financial services organization that is committed to delivering exceptional products and services to their clients. They understand that, occasionally, issues may arise, and as such are dedicated to resolving complaints in a timely and professional manner. As part of...

  • Complaints Executive

    4 weeks ago


    Liverpool, United Kingdom Incubate Consulting Full time

    **Complaints Executive, Liverpool** Our client is a dynamic and highly customer-centric financial services organization that is committed to delivering exceptional products and services to their clients. They understand that, occasionally, issues may arise, and as such are dedicated to resolving complaints in a timely and professional manner. As part of...


  • Liverpool, United Kingdom Cashplus Full time

    **Who we are** - Cashplus is a leading UK challenger bank for small businesses. We offer faster, smarter, simpler current accounts for the entrepreneurs, independent businesses and consumers that power the UK economy, yet are too often overlooked by high street banks. Since 2005, we’ve created easier ways for more than 1.6m customers to pay, bank and...

  • Complaint Handler

    2 days ago


    Liverpool, United Kingdom Equiniti Full time

    Management Level G Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our...


  • Liverpool, United Kingdom Equiniti Full time

    Management LevelHBusiness Division:Business Function / Department:Job Title: Complaints AdministratorReporting to (Job Title): Date: Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.EQ’s vision is to be the leading global share...


  • Liverpool, United Kingdom Equiniti Full time

    Management LevelHEquiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our...


  • Liverpool, United Kingdom Michael Page Property & Construction Full time

    This position as a Complaints Officer requires a dedicated professional, skilled in managing and resolving stage 1 and 2 complaints within the property department of a not-for-profit organisation. Client Details Our client is a large-scale not-for-profit housing organisation. They have a strong reputation for delivering high-quality housing and support...

  • Complaint Handler

    1 day ago


    Liverpool, United Kingdom Equiniti Full time

    Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to...


  • Liverpool, United Kingdom Equiniti Full time

    This policy covers all of Equiniti.com including Selector, Pensions Client Portal and the Equiniti Privacy Centre Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ’s vision is to be the leading global share registrar,...


  • Liverpool, United Kingdom Page Personnel Full time

    This position as a Complaints Officer requires a dedicated professional, skilled in managing and resolving stage 1 and 2 complaints within the property department of a not-for-profit organisation.Client DetailsOur client is a large-scale not-for-profit housing organisation. They have a strong reputation for delivering high-quality housing and support...

  • Complaints Handler

    3 days ago


    Liverpool, United Kingdom Diligenta Full time

    **Complaints Handler - Liverpool** Starting at £25,000 per year** **Monday to Friday, 9am-5pm, 37.5 hours per week** **Liverpool, L3 9BD** Here at Diligenta, we are proud to be the single largest provider of outsourced TPA services to the UK Life & Pensions market. We impact peoples’ lives every day, be it helping pay for a loved ones funeral or...


  • Liverpool, United Kingdom Page Personnel Full time

    This position as a Complaints Officer requires a dedicated professional, skilled in managing and resolving stage 1 and 2 complaints within the property department of a not-for-profit organisation. Client Details Our client is a large-scale not-for-profit housing organisation. They have a strong reputation for delivering high-quality housing and support...

  • Complaints Advisor

    1 month ago


    Liverpool, United Kingdom Interaction Recruitment Full time

    **Reference** 419346 **Salary** £21,255 - £23,000/annum **Job Location**: - United Kingdom - England - North West England - Merseyside - Liverpool **Job Type** Permanent **Posted** 28 March 2023 **Dispute Support Executive** **Location**: Daresbury, Warrington **Salary**: £21,255 to £23,000 per annum depending on skills, knowledge and...

  • Complaints Handler

    1 month ago


    Liverpool, United Kingdom Diligenta Full time

    **Complaints Handler - Liverpool** Starting at £25,000 per year** **Monday to Friday, 9am-5pm, 37.5 hours per week** **Liverpool, L3 9BD** Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many of the best known financial services companies in the UK. Our aim is to be acknowledged as the ‘best...


  • Liverpool, United Kingdom Candidate Source Ltd Full time

    One of the UK's leading providers of skilled technical resource supporting the regulatory environment are offering fantastic opportunities within the financial services sector for a major credit lender. The role of Irresponsible Lending Complaints Handlerwill be working on a new project supporting with the resolution of complaint cases from end-to-end,...


  • Liverpool, United Kingdom Very Group Full time €6,500

    About us We are The Very Group and we’re here to help families get more out of life. We know that our customers work hard for their families and have a lot to balance in their busy lives. That’s why we combine amazing brands and products with flexible payment options on Very.co.uk to help them say yes to the things they love. We’re just as...


  • Liverpool, United Kingdom Torus Group Full time

    We currently have an exciting opportunity for a Repairs Surveyor to join our Complaints Team based on sites across the three heartlands of St Helens, Warrington and Liverpool.As a key member of the Complaints Team, the Repairs Surveyor will assist in the delivery of a highly professional service focusing on delivering all elements of surveying which will...


  • Liverpool, United Kingdom Aspion Full time

    **Complaints Coordinator** **9 Months FTC** **Financial Services** **Liverpool** **The Company** A leading asset finance business based in the heart of Liverpool. For over 25 years they have been a leading light in their sector working with over 1000 commercial clients providing access to finance for their customer base. Due to expansion, we are...


  • Liverpool, United Kingdom Interaction Recruitment Full time

    **Reference** 425224 **Salary** £10.90 - £10.90/hour **Job Location**: - United Kingdom - England - North West England - Merseyside - Liverpool **Job Type** Temporary **Posted** 12 July 2023 **Job Title: Dispute Support Executive** **Location: Remote** **Salary: £10.90 per hour** **Hours**:Part Time 5:30pm - 8pm Mon - Friday (Thursday or Friday...


  • Liverpool, United Kingdom Equiniti Full time

    This policy covers all of Equiniti.com including Selector, Pensions Client Portal and the Equiniti Privacy Centre Access Resolutions and Complaints Hub Administrator page is loaded Access Resolutions and Complaints Hub Administrator Apply locations Liverpool - City Square (My CSP) time type Full time posted on Posted Yesterday job requisition id R11750 ...