Band 3 Faster Diagnosis Coordinator

1 month ago


Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
**Main duties, tasks & skills required**:
Following 2WW clinical triage, review to ensure that first appointment for patients are identified and booked within day 7 days of date of referral.

Chasing outcomes and appointments for patients; liasing wth medical secretaries and appointments teams

Close working with Trust MDT cancer coordinators

Weekly forward look for OPD 2WW capacity

Escalating capacity gaps to operations manager

Validating patients and updating outcomes on Trust PTL

Ensuring patients are on correct worklists on PAS system

Assisting cancer ops team in ensuring that patients are booked in promptly for diagnostic examinations

Supporting the department in achieving National Cancer Standard Performance Targets

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:

- Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4.
- Business Administration NVQ level 3 or equivalent experience in an administrative environment.

**Experience**:
**Essential**:

- Experience of dealing with the Public/Customer service experience.
- Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook).
- Experience of using IT systems.

**Disclosure and Barring Service Check**:



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