Operations Assistant

5 months ago


London, United Kingdom United Facilities Support Services Ltd Full time

We are currently seeking a proactive and self-motivated individual to join our dynamic team. If you're enthusiastic about contributing to a fast-paced environment, this role could be an excellent fit for you.

Preferred qualifications include previous experience in customer service roles, familiarity with coordinating staff schedules, and involvement in operational logistics. However, a strong willingness to learn and adapt is essential.

**Main Responsibilities**:
Assisting the Operations Coordinator, including:
Scheduling and prioritising staff workloads

Daily communication with staff, providing instructions, following up on completed tasks, and managing schedules

Generating and tracking reports on staff activities and performance

Creating and maintaining rosters and timesheets for staff

Covering for operations coordinators during their holidays

Supporting with various administrative tasks as assigned

**Skills and Experience**:
Proficiency in Excel

Reports writing

Excellent communication skills in English

Strong computer skills with attention to detail

Demonstrated ability to organise and prioritise tasks effectively

A customer-centric approach with a focus on providing exceptional service

Flexibility and adaptability to changing priorities

Proficiency in another language is a plus

**Benefits**:
On-the-job training and development opportunities

Opportunities for career advancement within the company

20 days of annual leave plus cover operations coordinators holidays

Company discounts

Full-time hours (09:00-17:30)

Pay: £23,800.00-£24,500.00 per year

Schedule:

- Monday to Friday

**Education**:

- Diploma of Higher Education (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person


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