Contact Centre Agent

Abatec are currently recruiting for a Site Agent to join our client, one of the UK’s fastest growing Civil Engineering Contractors based in South Wales. Initially you will be working on an energy project in Pontypridd and our client requires someone with good general civils experience including earthworks and reinforced concrete. This is an...

**Customer Experience Advisor - Contact Centre** **Shift Pattern**:Working 37.5 hours over 5 days. Various shifts patterns between Monday-Sunday 7am - 7pm. **Equal Opportunities** At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone’s different...

**Customer Experience Advisor** **Location**: Pontypridd **Shift Pattern**: 15 hours per week, Monday and Tuesday Please note: Salary advertised is the Full Time Equivalent, The FTE will be pro-rata to the 15 hours. **Equal Opportunities** At Transport for Wales (TfW) we value diversity. It makes us stronger, helps us understand our customers better,...

Abatec are currently recruiting for a Site Agent to join our client, one of the UK’s fastest growing Civil Engineering Contractors based in South Wales. Initially you will be working on an energy project in Pontypridd and our client requires someone with good general civils experience including earthworks and reinforced concrete. This is an exceptional...

**Job description** An opportunity has arisen for a Claims Handler at iRG, the largest Vehicle Repairer in Wales, with 12 site locations in total spanning from West Wales to the Midlands. The hours will be 8 per day, between 8am to 6pm. **The Role**: - To ensure continuous improvement, initiating facilitating and responding to change in a positive...

About the apprenticeship Duties As a Marketing Professional, you will be responsible for supporting the marketing programme across a group of education centres in South Wales and online nationally. Your duties and responsibilities in this role will consist of: • Assist in developing and implementing marketing campaigns across various...

About the RoleWe are seeking a highly motivated and organized Marketing Professional to join our team at Better Start Tuition. As a Marketing Professional, you will be responsible for supporting the marketing programme across a group of education centres in South Wales and online nationally.Duties and ResponsibilitiesAssist in developing and implementing...

About the RoleWe are seeking a highly motivated and organized Marketing Professional to join our team at Better Start Tuition. As a Marketing Professional, you will be responsible for supporting the marketing programme across a group of education centres in South Wales and online nationally.Duties and ResponsibilitiesAssist in developing and implementing...

About the roleThis is an exciting opportunity to join Better Start Tuition as a Marketing Apprentice. As a key member of our team, you will play a vital role in supporting our marketing programme across our education centres in South Wales and online nationally.Key responsibilitiesAssist in developing and implementing marketing campaigns across various...

About the apprenticeship Duties As a Marketing Professional, you will be responsible for supporting the marketing programme across a group of education centres in South Wales and online nationally. Your duties and responsibilities in this role will consist of: • Assist in developing and implementing marketing campaigns across various...

**About the Role** We are looking to recruit an experienced customer focus Contact Centre advisor with exceptional customer service to provide exceptional customer service where you go above and beyond what the customer expects, to demonstrate empathy and take that extra step to make them feel that you understand what they are going through and you want to...

About the RoleWe're seeking an experienced Customer Experience Team Leader to join our team at Transport for Wales. As a key member of our customer facing team, you'll be responsible for leading a team of Customer Advisors to deliver excellent customer service across various projects.Key ResponsibilitiesManage a team of up to 15 Customer Advisors to ensure...

Job SummaryTransport for Wales is seeking a highly skilled Customer Experience Team Leader to lead a team of Customer Advisors and provide exceptional customer service to our customers.Key ResponsibilitiesManage a team of up to 15 Customer Advisors to ensure effective support to the concessionary bus pass scheme, the fflecsi bus project, and other TfW...

Job Title: Civil Engineering Project ManagerWe are seeking a highly skilled Civil Engineering Project Manager to join our client, a leading Civil Engineering Contractor based in South Wales. The successful candidate will be responsible for managing site staff, reporting to senior management, and ensuring safe systems of work.Key Responsibilities:* Resource...

Housing Interventions SpecialistAt The Forward Trust, we are committed to providing opportunities to all people, including those with lived experience. We are seeking a skilled Housing Interventions Specialist to join our team in Cwm Taf.This role is ideal for an experienced, positive, and solutions-focused individual with a passion for preventing...

Job description Cyber Security at the University of South Wales is an exciting and rapidly expanding area. The growth of the National Cyber Security Academy in Newport, and the Thales National Digital Exploitation Centre in Ebbw Vale are key strategic developments for the University, alongside developments overseas. The role is based at Pontypridd, this...

**About Us** We as an organisation are proud to provide homes for thousands of people within our communities. We are one of the largest housing associations in Wales and provide 10,000 homes and a diverse range of services to our residents, their families, and communities. We have a vision of ‘prosperous people and places’ and we as an organisation...

Customer Experience Team Leader Equal Opportunities At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone’s different and has their own perspective so we’re building a diverse team that mirrors the communities we serve. Through this we’re...

Customer Experience Team Leader Role OverviewAt Transport for Wales, we're seeking an experienced Customer Experience Team Leader to lead a team of Customer Advisors in delivering exceptional customer service across various projects, including the concessionary bus pass scheme and fflecsi bus project.Key ResponsibilitiesManage a team of up to 15 Customer...

About TrivallisWe are a leading housing association in Wales, providing homes and services to thousands of people across our communities. Our mission is to create 'prosperous people and places', and we are committed to being a great place to work and live.About the RoleWe are seeking an experienced Contact Centre Advisor to elevate customer service standards...