Contact Centre Agent

**Customer Experience Advisor - Contact Centre** **Shift Pattern**:Working 37.5 hours over 5 days. Various shifts patterns between Monday-Sunday 7am - 7pm. **Equal Opportunities** At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone’s different...

**Customer Experience Advisor** **Location**: Pontypridd **Shift Pattern**: 15 hours per week, Monday and Tuesday Please note: Salary advertised is the Full Time Equivalent, The FTE will be pro-rata to the 15 hours. **Equal Opportunities** At Transport for Wales (TfW) we value diversity. It makes us stronger, helps us understand our customers better,...

**Job description** An opportunity has arisen for a Claims Handler at iRG, the largest Vehicle Repairer in Wales, with 12 site locations in total spanning from West Wales to the Midlands. The hours will be 8 per day, between 8am to 6pm. **The Role**: - To ensure continuous improvement, initiating facilitating and responding to change in a positive...

About the apprenticeship Duties As a Marketing Professional, you will be responsible for supporting the marketing programme across a group of education centres in South Wales and online nationally. Your duties and responsibilities in this role will consist of: • Assist in developing and implementing marketing campaigns across various...

About the RoleThis is a fantastic opportunity to join a dynamic and growing education company as a Marketing Professional. As a key member of the team, you will play a crucial role in supporting the marketing programme across a group of education centres in South Wales and online nationally.Key ResponsibilitiesAssist in developing and implementing marketing...

About the RoleThis is a fantastic opportunity to join a dynamic and innovative company as a Marketing Professional. As a key member of our team, you will play a crucial role in supporting the marketing programme across our education centres in South Wales and online nationally.Key ResponsibilitiesAssist in developing and implementing marketing campaigns...

About the RoleThis is a fantastic opportunity to join a dynamic and growing education company as a Marketing Professional. As a key member of the team, you will play a crucial role in supporting the marketing programme across a group of education centres in South Wales and online nationally.Key ResponsibilitiesAssist in developing and implementing marketing...

About the RoleThis is a fantastic opportunity to join a dynamic and innovative company as a Marketing Professional. As a key member of our team, you will play a crucial role in supporting the marketing programme across our education centres in South Wales and online nationally.Key ResponsibilitiesAssist in developing and implementing marketing campaigns...

About the RoleThis is a fantastic opportunity to join a dynamic and growing education company as a Marketing Professional. As a key member of the team, you will play a crucial role in supporting the marketing programme across a group of education centres in South Wales and online nationally.Key ResponsibilitiesAssist in developing and implementing marketing...

About the RoleThis is a fantastic opportunity to join a dynamic and growing education company as a Marketing Professional. As a key member of the team, you will play a crucial role in supporting the marketing programme across a group of education centres in South Wales and online nationally.Key ResponsibilitiesAssist in developing and implementing marketing...

About the apprenticeship Duties As a Marketing Professional, you will be responsible for supporting the marketing programme across a group of education centres in South Wales and online nationally. Your duties and responsibilities in this role will consist of: • Assist in developing and implementing marketing campaigns across various...

**About the Role** We are looking to recruit an experienced customer focus Contact Centre advisor with exceptional customer service to provide exceptional customer service where you go above and beyond what the customer expects, to demonstrate empathy and take that extra step to make them feel that you understand what they are going through and you want to...

About the RoleAt Transport for Wales, we're seeking an experienced Customer Experience Team Leader to join our team. As a key member of our customer-facing team, you'll be responsible for leading a team of up to 15 Customer Advisors to deliver exceptional customer service and support to our contact centre.Key ResponsibilitiesManage a team of up to 15...

About the RoleAt Transport for Wales, we're seeking an experienced Customer Experience Team Leader to join our team. As a key member of our customer-facing team, you'll be responsible for leading a team of up to 15 Customer Advisors to deliver exceptional customer service and support to our contact centre.Key ResponsibilitiesManage a team of up to 15...

About the RoleAt Transport for Wales, we're seeking an experienced Customer Experience Team Leader to join our team. As a key member of our customer-facing team, you'll be responsible for leading a team of up to 15 Customer Advisors to deliver exceptional customer service and support to our contact centre.Key ResponsibilitiesManage a team of up to 15...

Job description Cyber Security at the University of South Wales is an exciting and rapidly expanding area. The growth of the National Cyber Security Academy in Newport, and the Thales National Digital Exploitation Centre in Ebbw Vale are key strategic developments for the University, alongside developments overseas. The role is based at Pontypridd, this...

**About Us** We as an organisation are proud to provide homes for thousands of people within our communities. We are one of the largest housing associations in Wales and provide 10,000 homes and a diverse range of services to our residents, their families, and communities. We have a vision of ‘prosperous people and places’ and we as an organisation...

Customer Experience Team Leader Equal Opportunities At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone’s different and has their own perspective so we’re building a diverse team that mirrors the communities we serve. Through this we’re...

We are looking for an efficient and organised receptionist to join the Emergency Dental Service Team based in Dewi Sant Hospital, Pontypridd. The service runs on weekends and Bank Holidays. The post holder will be required to prioritise and work on their own initiative without direct supervision, but also enjoy working as part of a team to provide excellent...

**Accounts Senior** **Pontypridd** **Circa £32,000 - £36,000 (Dependent on Experience)** Accountancy Practice recruitment specialists Clark Wood are currently working with a very well-established independent firm of chartered accountants in Pontypridd who are now looking to add an experienced Accounts Senior to their team. This growing firm can boast a...