Operations Administrator
2 weeks ago
Job title - Operations administrator
About ipTEST:
ipTEST are a growing company in an exciting high technology area at the forefront of new developments powering the green revolution.
ipTEST are a dedicated, engineering-based organisation with the skills to meet the demanding needs of our expanding customer base of global device manufacturers around the world. At our base in the UK, we focus on developing solutions for testing challenging new technologies such as GaN and SiC as well as for the latest generation of mosfets, IGBT’s, diodes, SCR’s and bipolars.
We have a track record of investing in our people and work hard to ensure that all our staff are well informed, well trained and well-motivated to be completely responsive to our customer needs.
Product development is core to our existence, and we have introduced a significant new product nearly every year since our origins in the early 80's; our Mostrak test system has been through constant cycles of renewal, whilst always retaining compatibility. We operate seamlessly between our Engineering, Manufacture and Test, Customer Support and Technical Sales groups. Our success also lies in investing in and working closely with our external manufacturing base to ensure we are as responsive and nimble as possible whilst drawing on the experience and production efficiency of our family of dedicated CEM partners and OEM manufacturers. Above all, ipTEST is responsive.
About this role:
The Operations Administrator will report directly into the Service Manager and work closely with the operations, purchasing and stores teams and will be assisting in the shipping of various electrical assemblies. The operations administrator will have the ability to read, understand and work to manufacturing specifications. This role will play an essential part in the day to day running of the Operations Team and would be perfect for someone with good attention to detail who can complete tasks to a high standard and work to tight deadlines
Role & Responsibilities:
- Processing sales orders on to the internal system and acknowledge with the customer.
- Processing repair orders (RA), RA issue, RA Order creation, RA BOM creation, engineer liaison, RA closure and dispatch
- Ensure the delivery date requested on sales orders can be met and stock availability
- Request quotes when purchasing goods, review and raise purchase order accordingly, Process invoices received from suppliers on the OMNIS (internal) database.
- Review outstanding stock and non-stock purchase orders to ensure timely delivery;
- Update the intranet which includes shipping information and building/ plant maintenance details.
- Liaise with suppliers to retrieve CCE certificates and datasheets
Qualifications & Educational requirements:
- Familiarity with previous shipping processes
- Ability to read, understand and work to shipping documentation and specifications
- Previous experience in data entry and attention to detail
- Self-starter. Willing to work as necessary to support the team.
- Comfortable with working independently while remaining in close touch with the core work teams.
- Solid writing and content development skills.
- Thrives in a changing environment. Stays flexible to shift tasks as needed but conscientious about completing work assignments.
- Strong organisational skills. Able to manage multiple tasks simultaneously.
- Excellent verbal and written communication skills and the ability to present information clearly and concisely
- Sound understanding of commercial and retail enterprises and their functioning
- Excellent organisation, accounting and data analysis skills
- Attention to detail and good reasoning skills to spot errors quickly and report them to relevant staff
- Ability to prepare reports that reflect on findings and recommendations on strategic plans
- Customer-oriented mindset and excellent interpersonal skills
- Strong negotiation and leadership skills and the ability to lead others
- Proficiency with industry-standard computer packages such as Microsoft Excel, Word, Outlook and internal systems
What’s in it for you:
This is a full-time position with competitive compensation package, excellent benefits including medical, dental and vision insurance.
We value our staff and company culture.
ipTEST also provides additional benefits including an Employee Assistance Program, Social events, and so much more
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