Operations Coordinator

4 days ago


Belfast, United Kingdom Connected Health Full time

It is the responsibility of the Operations Coordinator to assist and work closely with the designated Area Manager to monitor and build on an area within the company.

The Operations Coordinator will support the Area Manager and Service Manager to achieve the aims and objectives of the Company and maintain the level of quality in the service provided to the Service Users in accordance with the Company’s Quality Assurance Policy.

The role will be based in our Newtownabbey office.

To assist the Service Manager and Area Manager in liaising with Care Managers, the Local Authorities, prospective Service Users, NOK, health professionals and other agencies connected with training and development of the service.

**ROLES & RESPONSIBILITIES**:

- Responsible for sourcing and implementing new packages, with a knowledge of all capacity for both clients and staff in the area.
- Working closely with all brokerages and Care Managers within the Local Authorities to establish a good working relationship.
- Creation and maintenance of accurate staff rotas, ensure continuity of care.
- Compiling reports for invoicing, payroll and management.
- Set up new clients on IT system, uploading package details before the first call takes place, prepare folders for client homes. All new packages must be on the system by the end of business day.
- Maintain all client activity on IT system.
- To be conversant with the Care Standards Act 2008 for Domiciliary Care Regulations (National Minimum Standards) and legislation governing the service and other regulations concerning the provision of both domiciliary care and residential care services.
- To be aware of the Quality Assurance Policy of the Company in the provision of a quality service to the Service Users.
- To represent the Company in a professional manner at all times, on the telephone, face to face or in written communication.
- To ensure that telephones are answered promptly and people are spoken to in a polite and respectful manner.
- To maintain confidentiality at all times and carry out the Company’s Confidentiality Policy.
- To report to the Coordination Manager any issues regarding the safeguarding of clients.
- To ensure the continuous improvement of service delivery
- To participate in companywide projects
- To carry out any other tasks required by the company

**ESSENTIAL CRITERIA**:

- Teamwork Skills
- Relationship Management
- Strong telephone skills
- Excellent organisational and planning skills.
- Computer literate. Including MS Office.
- Administrative experience.
- Fast Learner | Self starter | Entrepreneurial spirit
- Must have English and Maths GCSE, Grade C or above

**DESIRIBLE CRITERIA**:

- Previous experience of rostering a team
- Understanding of legislation concerned with care provision.
- Experience working within the Care Industry

**SKILLS & COMPETENCES**:

- Dedication and commitment
- Good communication skills
- Sound understanding of good care principles
- Ability to cope under pressure
- Calm and patient
- Ability to deal with change or emergencies
- Ability to display empathy and understanding
- Flexible and reliable
- Good administrative skills
- Ability to work at a fast pace environment
- Effectively manage an ever changing area of clients

**WHAT WE OFFER**:

- A competitive annual salary
- £100 Sign on Bonus
- £100 Refer a Friend scheme
- Monthly and annual staff awards and recognition events.
- Training and development opportunities (Level 2 & 3 Health & Social Care)
- Blue Light card
- Exclusive discounts

NIOJ



  • Belfast, United Kingdom Norlin Live operations Full time

    Job Description: Accounting Operations CoordinatorWe are seeking an experienced Accounting Operations Coordinator to join our finance team at Norlin Live Operations. As a key member of our team, you will be responsible for supporting the preparation of financial reports, conducting reconciliations, and performing variance analysis to support informed...


  • Belfast, United Kingdom NIFHA - Northern Ireland Federation of Housing Association Full time

    We are seeking a highly organized and skilled Operations Coordinator to join our team at Choice Services. As an Operations Coordinator, you will be responsible for coordinating the delivery of maintenance services to our customers.About the RoleThe successful candidate will have experience in operations coordination and maintenance programming, with a strong...


  • Belfast, United Kingdom CPL Full time

    Job OverviewCPL is delighted to partner with NI Water, a leading water group in the Belfast area. We are seeking a talented Operations Coordinator who can join our team and contribute to our positive company culture.About YouWe are looking for an individual who has a minimum of five GCSEs, including English Language and Mathematics, or two years of...

  • Operations Coordinator

    2 months ago


    Belfast, United Kingdom beBee Professionals Full time £45,000 - £65,000

    beBee Professionals in Belfast is seeking an Operations Coordinator to manage our project teams. The successful candidate will oversee multiple projects across various departments and ensure timely delivery.Key Responsibilities:Coordinate project activities, ensuring timely and within-budget completion.Collaborate with internal teams and external vendors to...


  • Belfast, United Kingdom Ocho Full time

    Ocho is a dynamic company that offers a unique opportunity for a Training Operations Coordinator to join our team. As a Training Operations Coordinator, you will be responsible for coordinating and scheduling resources, including trainers, equipment, and materials, for virtual and onsite training courses.About the Role:Coordinate and schedule resources to...


  • Belfast, United Kingdom Dalata Hotel Group Full time

    Job Description: We are seeking a skilled and experienced Hospitality Operations Coordinator to join our team at Dalata Hotel Group. In this role, you will work closely with the Night Manager to ensure the smooth operation of the hotel during night shifts. About the Role: As a Hospitality Operations Coordinator, you will be responsible for coordinating...


  • Belfast, United Kingdom Austin Fraser Full time

    About Your New RoleYou will be responsible for managing maintenance calls from key clients, coordinating in-house operations, and ensuring timely completion of tasks within specified timeframes.Respond promptly to client queries and prioritize maintenance requests.Schedule maintenance operatives efficiently to meet contractual deadlines.Communicate...


  • Belfast, United Kingdom Southern Health and Social Care Trust Full time

    About the RoleWe are recruiting for a Healthcare Operations Coordinator to support our operations team in Southern Health and Social Care Trust. In this role, you will be responsible for coordinating the logistics of our services, ensuring that they run efficiently and effectively.


  • Belfast, United Kingdom Acord (association For Cooperative Operations Research And Development) Full time

    Market Service Coordinator RoleEstimated Compensation: $70,000 - $90,000 per yearWe are seeking an organized and detail-oriented Market Service Coordinator to join our Markets Operations Team in Belfast. As a key support member, you will be responsible for coordinating market activities, ensuring smooth transaction processing, and providing exceptional...


  • Belfast, United Kingdom VANRATH Full time

    Job Description: Financial Operations CoordinatorWe are recruiting for a skilled Accounts Assistant to join our team at VANRATH in Belfast. As a Financial Operations Coordinator, you will play a key role in managing our financial operations and ensuring that our business runs smoothly.Key Responsibilities:Manage financial data and reportsProcess invoices and...


  • Belfast, United Kingdom RBH Hospitality Management Full time

    RBH Hospitality Management is seeking an Evening Operations Coordinator to join our team. In this role, you will be responsible for coordinating the hotel's evening activities, ensuring a smooth and enjoyable experience for our guests.The estimated salary for this position is $45,000 - $65,000 per year, depending on experience and qualifications.A successful...


  • Belfast, United Kingdom HAYS Specialist Recruitment Full time

    Key ResponsibilitiesA successful Operations Coordinator in this role will need strong analytical and problem-solving skills, combined with excellent organisational and time-management abilities.You will be required to prepare and present progress reports to stakeholders, ensure compliance with health and safety regulations and project specifications, and...


  • Belfast, United Kingdom Ocho Full time

    We are looking for an experienced Operations and Project Coordinator to join our team at Ocho. In this role, you will play a critical part in supporting the delivery of online and in-person training programs. Your primary responsibility will be to ensure efficient resource scheduling, identifying process improvements, and providing valuable insights through...


  • Belfast, United Kingdom CV-Library Full time

    The successful candidate will join our team as an Operations Coordinator Assistant, working in a fast-paced environment with a focus on delivering exceptional results.About the Role:Coordinating maintenance operations and scheduling appointmentsCommunicating effectively with clients and stakeholdersMaintaining accurate records and managing deadlinesLiaising...


  • Belfast, United Kingdom Graham Construction Full time

    We are seeking an experienced Operations Coordinator to join our team at Belfast Children's Hospital. As a key member of the site team, you will provide administrative support to ensure the smooth operation of our projects.Key Responsibilities:Provide clerical support to the project team, including contract correspondence and document managementAssist with...


  • Belfast, United Kingdom GRAHAM Group Full time

    About the RoleThis Cleaning Operations Coordinator position involves coordinating the cleaning operations for our facilities across the UK and Ireland. You will be responsible for ensuring that all areas are cleaned to a high standard, and that our equipment is maintained in good working order.Benefits:Up to 33 days paid annual leaveExcellent company pension...


  • Belfast, United Kingdom Recruit NI Full time

    An exciting opportunity has arisen for an Operations Coordinator to join our team on a temporary basis in the Belfast area.In this role, you will be responsible for providing administrative support to the team, including ordering medical equipment and supplies, maintaining accurate records, and ensuring that all systems are up-to-date.You will also provide...


  • Belfast, United Kingdom Ocho Full time

    Job Overview:Ocho seeks an experienced Operations Analyst to join its dynamic team. As an integral member, you will contribute to the smooth delivery of online and in-person training programmes, working closely with cross-functional teams to drive business success. In this role, you will apply your analytical expertise to identify opportunities for process...


  • Belfast, United Kingdom ABM Full time

    We have an exciting opportunity for a Contract Operations Coordinator to join our Contract Support Administration team at ABM in Belfast. In this role, you will provide administrative support, including first line helpdesk support, logging and managing calls, and coordinating works.You will also be responsible for attending Client meetings, assisting in...


  • Belfast, United Kingdom Bis Henderson Full time

    Job Overview:Bis Henderson is a leading 3PL business seeking an experienced Transportation Operations Coordinator to oversee the management of our transport function. The ideal candidate will have prior experience in a busy transport operation and hold a CPC qualification.The Transportation Operations Coordinator will be responsible for managing drivers and...