Product Specialist
3 months ago
This is the ultimate opportunity for someone familiar with dissolution and physical testing who is looking for an extremely healthy work-life balance with a Global OEM in the pharmaceutical space.
Full manufacturer product training provided with on the job shadowing; there is even an opportunity to visit their training facilities in Switzerland
**Day to day of the role**:
- Your role will consist of being the first port of call for customers across the UK with technical enquiries. You will evaluate incoming fault reports and initiate appropriate measures:
- Registration of incoming requests (setup Tickets)
- Support customers by remote troubleshooting
- If necessary, request support from product specialists
- The team is very well-established and consists of 17 field service engineers, 2 team leads and 3 technical support engineers.
**What we are looking for**:
- Knowledge of dissolution and physical testing from a laboratory or engineer background
- Technical troubleshooting experience of analytical devices
- Commutable to office in Foston, Derbyshire
- Customer focussed
- There will be occasional travel to customers so willingness to travel is required
- Full driving license
- Acts autonomous in the frame of Guidelines and directive
If you have knowledge of dissolution and physical testing from a laboratory or engineer background, this could be for you. Let's have a chat
**Job Types**: Full-time, Permanent
**Salary**: £37,000.00-£43,000.00 per year
**Benefits**:
- Company pension
- Flexitime
- On-site parking
Schedule:
- Flexitime
- Monday to Friday
Ability to commute/relocate:
- Derby: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: 71581
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