Housing Officer

6 months ago

Winchester, United Kingdom Tate Full time

Housing OfficerStart date: ASAPDuration: 3 months Location: Central Winchester Pay: £17.67 - £20.27 per hourFree parking Hybrid DBS check required

We are looking for a Housing Officer to join a small team part of a large organisation based in central Winchester. This person will provide customer focused, high quality housing management services for general needs and sheltered tenants which can include the sign up of new tenancies, tenancy changes and enforcement, nuisance and anti-social behaviour, tenancy support and sustainment, resident involvement, assistance with rent arrears and estate management.

You will be required to:

- Carry out sign-ups and home visits for new tenants and mutual exchanges ensuring that all rights and responsibilities of the tenancy agreement are explained and understood.
- Effectively manage requests for tenancy changes such as successions, assignments, joint to sole and all related issues.
- Effectively manage terminations of tenancy, assisting with the lettings process to minimise void periods and inappropriate allocations.
- Effectively manage permission requests as set out in the tenancy agreement including property improvements, lodgers and sub-letting, pets and running a business.
- Pro-active management of all nuisance and anti-social behaviour cases including neighbour nuisance, harassment, hate crime, domestic abuse, violence and illegal or immoral activity ensuring speedy resolution of issues using appropriate remedies in line with departmental policies and procedures.
- Ensure that tenants who have difficulties sustaining their tenancies and/or paying their rent are offered appropriate advice, support and assistance.

Tate is acting as an Employment Business in relation to this vacancy.

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