Housing Officer

9 months ago


Winchester, United Kingdom Bridge of Hope Full time

Monitor allocations, sign up new tenants, prepare tenancy agreements and conduct right to rent checks.
- Provide intensive housing management support to tenants, explaining tenancy conditions and available services.
- Submit and monitor housing benefit claims, address rent arrears, and liaise with Revenue and Benefits team.
- Conduct regular visits, audits, inspections, and report repair/maintenance issues.
- Support tenants struggling to sustain tenancy by signposting to relevant services (welfare rights, money advice, employment, etc.).
- Liaise with statutory, voluntary, and private organizations related to housing and tenant support.
- Investigate and deal with breaches of tenancy, serve notices, attend court hearings if required.


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