Intensive Housing Management Worker

3 months ago

Winchester, United Kingdom A2Dominion Housing Group Ltd. Full time

**Intensive Housing Management Worker**
**Contract: Permanent, Part Time - 24 hours per week, Monday 8am - 2pm, Friday 2pm to 8pm and Saturday 8am to 8pm.**
**Location: West View House, Winchester**
**Salary: £18,500 - £19,500 per annum**

**About us**

We’re a UK housing association committed to a new vision - providing homes people love to live in.

With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable and private rent, specialist housing services, as well as homes for sale and shared ownership.

Our 70,000 customers have diverse backgrounds and levels of income and we’re here to provide all of them with homes that are safe, high quality and sustainable. And with social housing roots going back eight decades, we continue to ensure that every penny of profit we make is reinvested into our charitable social purpose - delivering more homes and better services for customers.

We’re also members of the G15, a group of leading housing associations that work together to house one in ten Londoners and tackle the housing crisis.

**Role Overview**

This is an exciting opportunity to join our Care and Support Team within a supported housing settling. Day to day, you'll be working alongside a small team of Intensive Housing Management Worker’s to manage the day to day health and safety of the building and to safeguard the clients that live here by answering clients quires and providing reactive support to those that are in crisis in the absence of the main support team.

**Key Responsibilities**
- Ensure that H&S checks are carried out by the team in accordance with A2Dominion's policies and procedure and that voids are kept to a minimum.
- Work closely with the support team and housing officer to address any breaches of a client’s licence with the aim of preventing client evictions and focusing on tenancy sustainment.
- To report to the Senior IHMW to highlight any concerns regarding the day to day running of the building that compromises the safety of the building and the clients that live within it.
- Providing emotional support in a sensitive and empathetic manner, offering guidance in accordance with procedures and the boundaries of the job role

**More About You**
- Educated to GCSE level or equivalent
- Basic MS Office skills and willingness to learn new systems
- Strong organizational and multi-tasking skills with the ability to prioritise tasks effectively
- Excellent communication and interpersonal skills with the ability to remain calm under pressure
- Ability to work independently and as part of a team, showing initiative and problem solving capabilities
- Experience in a similar customer facing role

**Choosing us is easy**

As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.

**We offer a wide range of staff benefits. For this role, these include**:

- 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
- Up to 8% contributory pension
- Flexible working
- Investment in your learning and development.

In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.

We also operate a Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions.

Whatever the role, we want you to bring your knowledge and experience to play your part in improving people’s lives.
A2Dominion Group is a Disability Confident Employer which means that we are committed to employing disabled people and will:

- actively look to attract and recruit disabled people
- provide a fully inclusive and accessible recruitment process
- offer an interview to disabled applicants who meet the minimum criteria for the job
- be flexible with assessing people so disabled applicants have the best opportunity to demonstrate that they can do the job
- make reasonable adjustments as required

**Meeting the role requirements**

A2Dominion is proud to be a family friendly employer

Everyone is welcome at A2Dominion Group. We know that equality, diversity, and inclusivity make us better. We embrace the unique contributions of our people and seek to create a workplace where everyone feels like they belong. Find out why our people love working with us.”

**Job Type**: Part-time

Pay: £18,500.00-£19,500.00 per year

Expected hours: 24 per week

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- Referral programme

Work Location: In person

Reference ID: req2893

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