Support Analyst

3 weeks ago


Farnborough, United Kingdom YourRecruit Group Full time

**YourRecruit** are currently recruiting for a **Support Analyst**, working for a multi-award winning financial advice business based in **Farnborough.**

Our client, a successful financial advice business, are looking for a skilled Support Analyst to join their growing, supportive team. They are offering a fantastic opportunity for someone who is looking for progression and security within a supportive, successfulteam. They’re looking for someone who is looking for a long term career, despite this position becoming available, they have a very low staff turnover.

**Salary: £26,000 to £28,500**

**Location: Farnborough - Hybrid working offered.**

**Start: Immediately**

**Working Hours**: 08:00 - 17:00 Monday to Friday. Occasional Weekend when needed, offering double pay.

Technically, you will have experience using Active Directory, Wintel, Microsoft exchange and O365, with knowledge using Citrix, XenApp desirable.

**Benefits**:

- On-site gym.
- Modern offices.
- On site, new café.
- Social Committee, Xmas parties, summer BBQs.
- Good development offered within a very supportive team.
- 25 days holiday with paid Birthday off and extended Xmas holidays, including 23rd & 30th December off.
- Hybrid working offered within months.

**Responsibilities**:

- To assist in resolving tasks, incidents and user operating issues through direct resolution.
- To assist where necessary in the development, implementation and delivery of systems and services in line with company requirements.
- To ensure all procedures are documented, maintained and monitored that relate to Support Centre service delivery.
- To undertake heavy lifting of equipment on an ad-hoc bases such as during office relocations.
- To hold a full valid driver’s licence in order to transport equipment between offices.
- To undertake ad-hoc duties as necessary within the Support Team.
- To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advicefor a safer job search._



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