Software Support Analyst
3 days ago
**Software Support Analyst**
Farnborough - Hybrid working 3 days office and 2 days home working
This is a fantastic opportunity for you, an experienced Software Support Analyst / Application Support Engineer, to join a thriving and industry leading Software Company offering and exciting career path for your Software Support / Application Software Supportcareer
**Your Role as Software Support Analyst / Application Support Engineer**
As the Software Support Analyst / Application Support Analyst, your position centres around logging and categorising Incidents and Requests, and crucially progressing through to completion.
The role also involves technical capabilities in terms of writing software reports, SQL scripting skills and an understanding of cloud software delivered as SaaS.
You should be able to demonstrate excellent written and oral communication skills (across both technical and non-technical scenarios), as well as enjoy building strong relationships with customers. To be successful, you must see yourself as _resourceful_, _energetic_, and _enthusiastic_, and strive to go the "extra mile", especially regarding customer technical questions and issues.
**Your Skills, Experience and Qualifications**
You will need deep experience in the following areas:
- Being confident in the escalation of issues, where necessary; as well as consulting with the software engineering team for issue resolutions
- Monitor and debug performance and usage metrics within the service portal
- Execute scripts in SQL for analysing data, in addition to building and amending software reports
**Working Hours and Environment**
- On-Call Rota for Out-Of-Hours assistance on critical customer issues. The structure of this is usually 1 week out of 4 and for this there is a generous allowance, even if you don't receive any calls
If you are an experienced Software Support Analyst / Application Support Analyst or an IT Support Engineer looking for an exciting new opportunity with an industry leading company and as part of a fabulous team, please send your CV to me today as this positionwill go quickly Either an Application Support Analyst or an IT Support Engineer looking to move into this.
-
Software Support Analyst
1 week ago
Farnborough, United Kingdom 100% IT Recruitment Ltd Full time**Software Support Engineer** Farnborough - Hybrid working 3 days office and 2 days home working This is a fantastic opportunity for you, an experienced Software Support Analyst / Application Support Engineer, to join a thriving and industry leading Software Company offering and exciting career path for your Software Support / Application Software...
-
Software Test Analyst
2 days ago
Farnborough, United Kingdom Spectrum IT Recruitment Full time**Software Test Analyst** **£28,000 - £32,0000 + remote working options + benefits** **Hampshire - Farnborough - Hybrid working week, 3 days in the office 2 days remote** Our client is a successful, established and fast-growing SaaS solutions provider who are looking to expand their software testing team based in Farnborough, Hampshire. They do offer a...
-
Software Quality Analyst
1 week ago
Farnborough, Hampshire, United Kingdom Addition+ Full time £50,000Software Quality Analyst Position AvailableWe are currently recruiting for a Software Quality Analyst to join our team at Addition+. As a key member of our Infrastructure-oriented projects, you will be working on behalf of the Government Defence and Security Sector. Our bespoke IT consultancy is seeking an individual with excellent documentation abilities,...
-
Software Test Analyst
5 days ago
Farnborough, United Kingdom Spectrum IT Recruitment Full time**Software Test Analyst** **£35,000 - £40,0000 + remote working options + benefits** **Farnborough, Hampshire - Hybrid working week, 3 days in the office 2 days remote** Our client is a successful, established and fast-growing SaaS solutions provider who are looking to expand their software testing team based in Farnborough, Hampshire. They do offer a...
-
IT Support Analyst
3 days ago
Farnborough, United Kingdom Coburg Banks Limited Full time**Job Title: IT Support Analyst - EPOS** **Location: Farnborough** **Salary: £28,000 to £30,000** **Benefits: Bonus 10%, Pension, On call payments, Pension, Healthcare** This is a great opportunity to join the support team of a well-known and highly successful retailer based in Farnborough. We are looking for someone who has worked in an IT support...
-
Business Analyst
18 hours ago
Farnborough, United Kingdom Spectrum IT Recruitment Full time**Business Analyst** **Hampshire - Farnborough - Hybrid working** **£55,000 - £60,000 per annum + benefits** **Key Responsibilities/Skills** - Proven experience working as a Business Analyst in a software delivery environment. - Commerical experince working in SaaS environment. - Customer Relationships - Ability to build rapport and trust through...
-
IT Support Analyst
18 hours ago
Farnborough, United Kingdom Redrock Consulting Ltd Full timeIT SUPPORT ANALYST - *BRAND NEW OPPORTUNITY* **Salary**: £18,000 - £26,000 D.O.E Location: Farnborough, England. Key Words: Windows 10, Active Directory, Service Desk & O365 PERMANENT The key elements of the role are: - Serve as the first point of contact for customers seeking technical assistance - Action, track and monitor calls within the incident...
-
Quality Assurance QA Analyst
18 hours ago
Farnborough, United Kingdom Integral Recruitment Ltd Full time**Quality Assurance (QA) Analyst £30,000 - £35,000 **plus benefits including a bonus, flexible and remote working options, extensive training, enhanced pension (8%), 25 days + holiday, canteens and gym on-site, employee assistance program, social events, volunteering days and lots more! **Farnborough, Surrey, GU14** (WFH / remote working 3 days per...
-
Support Analyst
7 days ago
Farnborough, United Kingdom YourRecruit Group Full time**YourRecruit** are currently recruiting for a **Support Analyst**, working for a multi-award winning financial advice business based in **Farnborough.** Our client, a successful financial advice business, are looking for a skilled Support Analyst to join their growing, supportive team. They are offering a fantastic opportunity for someone who is looking...
-
Product Support Specialist
18 hours ago
Farnborough, United Kingdom Insight Legal Software Full time**SCOPE AND GENERAL PURPOSE**: The Product Support Specialist is a pivotal role within the Professional Services department, providing support on all our product ranges to our new and existing clients by assisting them with issues or queries they may have. The Product Support Specialist will be customer facing and as such, will need to consistently...
-
Delphi Software Developer
4 weeks ago
Farnborough, Hampshire, United Kingdom Hamilton Barnes Full timeJob Title: Delphi Software DeveloperWe are seeking a skilled Delphi Software Developer to join our team at Hamilton Barnes. This is a 6-month contract position with the potential for extension.The successful candidate will play a key part in delivering changes to established financial applications and supporting production environments.This role offers a...
-
Junior Infrastructure Analyst
2 months ago
Farnborough, United Kingdom CV-Library Full timeJunior Infrastructure Analyst Location: Farnborough Salary: £30k-£31k Type: Full-time Reporting to: Head of IT Dovetail and Slate are recruiting on behalf of a leading education provider based in Farnborough. Role Purpose To assist with the management, support, development and maintenance of networked systems and servers. ...
-
Orbital Analyst Lead
6 days ago
Farnborough, Hampshire, United Kingdom Experis - ManpowerGroup Full timeJoin us at Experis - ManpowerGroup as a highly skilled Orbital Analyst Lead, working from Farnborough with a requirement for 2-3 days on-site work per week.In this role, you will play a key part in monitoring, analysing and predicting the behaviour of space objects, developing and using analytical tools and processes to produce timely, high-quality data sets...
-
Senior Orbital Analyst
1 month ago
Farnborough, United Kingdom Experis Full timeRole: Senior Orbital Analyst (Space Domain Awareness Orbital Analyst) Located: Farnborough Onsite: 2 or 3 days per week Salary: £ is depending on experience they aim to be competitive Responsibilities: We are currently seeking an SDA Orbital Analyst, to play a key role in monitoring, analysing, and predicting the behaviour of space objects. In this...
-
Senior Orbital Analyst
1 month ago
Farnborough, United Kingdom CV-Library Full timeRole: Senior Orbital Analyst (Space Domain Awareness Orbital Analyst) Located: Farnborough Onsite: 2 or 3 days per week Salary: £ is depending on experience they aim to be competitive Responsibilities: We are currently seeking an SDA Orbital Analyst, to play a key role in monitoring, analysing, and predicting the behaviour of space objects. In...
-
Delphi Software Engineer
2 weeks ago
Farnborough, Hampshire, United Kingdom Sanderson Recruitment Full timeRole Overview:">Sanderson Recruitment is currently recruiting for a Delphi Software Engineer to work on established financial systems using Delphi and Oracle PL/SQL. This is a great opportunity for a skilled developer to join our team and contribute to the success of our clients.">Key Responsibilities:">The successful candidate will be responsible for...
-
Software Architect
5 days ago
Farnborough, United Kingdom Spectrum IT Recruitment Full time**Technical Architect** **£85,000 - £95,000 per annum + benefits** **Farnborough, Hampshire - Hybrid working** Software Architect is required by a market leading company based in Farnborough, Hampshire who are also offering hybrid working options. My client is looking for an experienced Software Architect to drive the technical direction of a greenfield...
-
Automation Software Tester
5 days ago
Farnborough, United Kingdom Spectrum IT Recruitment Full time**Automation Software Tester** **£35,000 - £40,0000 + remote working options + benefits** **Farnborough, Hampshire - Hybrid working week, 3 days in the office 2 days remote** Our client is a successful, established and fast-growing SaaS solutions provider who are looking to expand their software testing team based in Farnborough, Hampshire. They do...
-
Credit Risk Analyst Position
2 weeks ago
Farnborough, Hampshire, United Kingdom Sheridan Maine (Midlands) Full timeAbout the Role:Sheridan Maine (Midlands) is seeking an experienced Credit Analyst to join their team. As a Credit Analyst, you will be responsible for reviewing customer account details, undertaking credit reviews, and providing advice to customers on credit decisions.Main Responsibilities:Reviewing and amending customer account detailsUndertaking credit...
-
Satellite Data Analyst
2 weeks ago
Farnborough, Hampshire, United Kingdom People Source Consulting Ltd trading as Experis Full timeSatellite Data Analysts play a vital role in monitoring, analysing, and predicting the behaviour of space objects. People Source Consulting Ltd trading as Experis is seeking an experienced Satellite Data Analyst to join our team in Farnborough.The ideal candidate will have a minimum of 2+ years professional experience in Space Surveillance and Tracking...