Community Support Officer

3 weeks ago

Aylesbury, United Kingdom Pertemps Aylesbury Commercial Full time

**Overview**
Pertemps Recruitment on behalf of Buckinghamshire Council has an exciting opportunity for a Community Support Officer to join their Helping Hands team in the Aylesbury office (HP20 area). Working alongside the Team you will play an important role in providingsupport and advice to residents around Buckinghamshire - offering solutions to money troubles, providing access to food and fuel support, and offering a listening ear to all members of the community that are facing hardship due to the current cost of livingcrisis.
**About the role**
This is a temporary position until 31 March 2023, though there may be potential for this to be extended further. The pay rate is £14.58 per hour, and you will be working full time, 37 hours per week. Buckinghamshire Council are currently working on a hybridbasis where you will work remotely for 3 days per week and in the office 2 days per week.
The Aylesbury office is conveniently situated in the town centre (HP20 area) with great transport links including a local train station and excellent road connections to the M25, M1, M4 and M40
**About you**
We are looking for someone who is empathetic and can offer advice and support to our residents without judgment.
You must have really good listening skills, excellent written skills and the ability to accurately summarise.
You will need to be confident but sensitive in distressing situations as some calls may be difficult and residents may become upset so we need someone who is able to handle these situations professionally but empathetically
You will be motivated to make a positive difference for our residents and want to deliver total satisfaction where possible.
Due to the frequent liaison activities, excellent written and verbal communication skills are essential.
You will need to be highly accurate with attention to detail. You must be able to prioritise and work to deadlines.
You take responsibility for your work and are trusted to perform your job to the best of your ability.
**About us and our Client**
As a flexible employee of Pertemps Recruitment Partnership Ltd, you will be joining a Company that holds the distinction of being one of the largest and most successful independent recruitment agencies in the country. Our pioneering spirit and ability to tapinto the uniqueness of each individual's talents has enabled us to open doors for our employees, our clients and our applicants too. Our philosophies and rewards are built very much on mutual trust and respect within the style of a partnership in which wehope you will feel both fulfilled and valued as a person
Buckinghamshire Council are a leading Authority with offices in Aylesbury, Amersham and High Wycombe, whose values represent exactly what they are - Proud, Ambitious, Collaborative and Trustworthy. By joining Buckinghamshire Council, you can expect:

- a fair and inclusive culture
- the chance to really make a difference to your local community and those around you
- health and well-being initiatives including Mental Health First Aiders and mindfulness workshops
- ongoing support, and the opportunity to develop and progress in your career
- opportunities to take part in fun activities such as fundraising and social events

**Other information**
We are looking for someone to start as soon as possible.
The interviews will be held over Microsoft Teams
If you require further information on this role, use the below contact details. Please quote the following reference when getting in touch: _**770100491**_
Phone:

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