Sales Support

1 month ago


Aylesbury, United Kingdom Reed Business Support Full time

**Sales Support & Estimating - Permanent, Full time - Westcott, Aylesbury - £25,000 to £26,000 per annum plus benefits**

As Sales Support, you will be expected to collate information from incoming enquiries, generate estimates, process orders, carry out follow-up of estimates and update Salesforce CRM with all activities. You will be working closely with other professionalsincluding Business Development Manager, Area Managers, and Purchasing & Technical Teams. _Full training will be provided._

This role is Monday to Friday 08:30 to 16:30 OR 09:00 to 17:00 and offers hybrid working after successful completion of your 6-month probation period

**Main duties**:

- Actively and successfully manage the sales process from initial enquiry through to handover to the service
- delivery team.
- Immersion in ongoing product training, understand technical specifications, so you can provide sales product assistance to clients.
- Interpret architectural drawings and specifications.
- Liaise with Technical team, ASM’s and Purchasing team to ensure specification and feasibility is correct.
- Attend project / product meetings as required
- Calculate & produce estimates competently & accurately in a timely manner to meet client requirements and tender deadlines.
- Produce a formal estimate using our CRM system (Salesforce).
- Proactively follow up on projects for information updates.
- Maintain and update data on CRM system (Salesforce).
- Proactive telephone follow-through of the project for information updates from contractors.
- Process orders and hand over to Customer Support Specialist.
- Respond to literature/sample requests, advertising responses and any other enquiry which comes into the office.
- Telephone response to requests as above in addition to offering product selection advice and providing verbal prices when required.

**Skills and Attributes**:

- Knowledge of the construction industry, preferable but not essential including knowledge of louvres and or external metalwork - full training will be provided.
- Technical sales, specification and estimating experience
- Knowledge of production processes and flow of product
- Understanding of the installation of products, forethinking of site conditions and other necessities.
- Detail oriented, must be accurate and thorough
- Able to work independently but also communicate with personnel to make a decision
- Effective communicator to and between multiple teams
- Good problem-solving skills / forward thinker
- Good organisation and time management skills
- Good mathematics ability
- Reliable, self-motivated, and driven
- Excellent written and verbal communication skills
- Good IT Skills - Outlook, Excel, Word, Windows



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