Visitor Assistant

7 months ago


Rotherham, United Kingdom English Heritage Full time

Would you like to work for the leading Charity in the heritage sector? If so, we would love to hear from you and you to join us at English Heritage. We are looking for a Visitor Assistant to join us at Roche Abbey working 16 hours per week.

No history background? No problem. What is important to us is a passion for people and excellent customer service. We want our staff to enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.

We are the organisation that looks after England's most important buildings and monuments, making sure our country's amazing history is available for everyone to enjoy. From world-famous prehistoric sites to grand medieval castles, Roman forts to a Cold War bunker, we bring the history of England to life.

As a Roche Abbey Visitor Assistant, you will join an amazing team of employees and volunteers, making sure visitors have a great time from the moment they arrive until they say goodbye.

Beautifully set in a valley landscaped by 'Capability' Brown in the 18th Century, Roche Abbey has one of the most complete ground plans of any English Cistercian monastery, laid out as excavated foundation. Founded in the 12th century as a monastery of the Cistercian order, Roche Abbey was once home to 50 monks and 100 lay brothers.
Today the site welcomes c.7,000 visitors a year to discover the ruins including the soaring early Gothic transepts which still survive to their original height and are ranked in importance with the finest early Gothic architecture in Britain.

By joining us as a Roche Abbey Visitor Assistant, you will join an amazing team of employees and volunteers, making sure visitors have a great time from the moment they arrive until they say goodbye. Working as part of a team, you will deliver a warm welcome to everyone and by connecting with our visitors, you will help to personalise their visit through your recommendations. This could include raising awareness of the benefits of membership options or recommending things to see and do on site. You will ensure your site is accessible, safe and well presented at all times. It is a varied role and some days will be busy from start to finish, whereas others may be quieter especially on the wetter days No two days are the same.

Training and support will be provided as part of your induction to the role, but some paid or voluntary experience working with the public may be beneficial. There will be requirement to work weekends and Bank Holidays, more information will be provided at interview.

You will enjoy the rewards of a great team environment in inspiring locations, helping to make our sites a wonderful place to visit. You'll also be joining our charity, which through our 400+ historic monuments, buildings and sites, brings the story of England to life for over 10 million visitors each year.

**Benefits include**:

- Comprehensive training
- The opportunity to progress your career within the heritage sector, in retail, food and beverage or general management
- Apprenticeship opportunities
- Opportunities to go to some of our great live music or history events
- Free access to all English Heritage sites for you, another adult and up to 6 children
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/Shared Parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to a maximum of 10%

Everyone is welcome at English Heritage. We are always looking for people who reflect the diversity of the country today, to help us make it more relevant to the diversity of the people, communities and places we serve. From remote sites to inner city monuments, from regional teams to our Head Office, the diversity of our teams is critical to making sure our heritage is inclusive, exciting and accessible. We continually look for new ways to promote the past in a way that is inclusive to all and that celebrates the cultural diversity of England's heritage. By joining us, you will be part of a charity that is already on an exciting journey to tell everyone's story with an inclusive working atmosphere where everyone from all backgrounds, religions and with different needs will be supported. To support this work, we have a number of EDI networks that you can join as either a member or ally. These networks include Ethnic Diversity, Faith & Belief, Social Mobility, LGBTQ+, Neurodivergence and Gender Specific Issues

Interviews will be held week commencing 20th May at Roche Abbey


  • Visitor Assistant

    2 weeks ago


    Rotherham, United Kingdom English Heritage Full time

    As a Roche Abbey Visitor Assistant, you will join an amazing team of employees and volunteers, making sure visitors have a great time from the moment they arrive until they say goodbye. This is a varied role and some days will be busy from start to finish, whereas others may be quieter especially on the wetter days! No two days are the same. Beautifully set...


  • Rotherham, United Kingdom Rotherham Metropolitan Borough Council Full time

    Job description Directorate: Regeneration & Environment Casual, variable hours, working as and when required. Rotherham Museum, Arts and Heritage is looking to recruit Casual Visitor Services Assistants to become part of the Rotherham Museums, Arts and Heritage team. This is a wonderful opportunity to be involved in the further development of the wider...


  • Rotherham, Rotherham, United Kingdom NHS Full time

    The Rotherham NHS Foundation Trust is a leading healthcare provider in the region, serving a population of over 270,000 people. Our mission is to deliver high-quality patient care while promoting health and well-being in our local community.About the JobAs a Meet and Greet Volunteer, you will play a vital role in ensuring that our patients, visitors, and...


  • Rotherham, Rotherham, United Kingdom Integral UK LTD Full time

    We are currently seeking a motivated and dependable Facilities Maintenance Assistant (Cleaning Operative) to join our team in Rotherham. As a key member of our facilities team, you will be responsible for maintaining a clean and safe working environment.Working hours are typically Monday to Wednesday 11am - 3pm and Thursday to Friday 10am - 1pm, with...

  • Retail Assistant

    2 weeks ago


    Rotherham, United Kingdom People Solutions Full time

    **Retail Assistant**: £10.63 - £13.82 per hour per hour S60 Temporary **Here at People Solutions, we are a people business and we believe in creating experiences that make people feel good. We connect great talent with great clients, creating better outcomes for both. People Solutions are operating as an employment agency. We are an Equal Opportunities...

  • Retail Assistant

    2 weeks ago


    Rotherham, United Kingdom People Solutions Full time

    **Retail Assistant**: £10.42 - £10.63 per hour per hour S60 Temporary **Here at People Solutions, we are a people business and we believe in creating experiences that make people feel good. We connect great talent with great clients, creating better outcomes for both. People Solutions are operating as an employment agency. We are an Equal Opportunities...

  • Hospital Ambassador

    2 months ago


    Rotherham, Rotherham, United Kingdom NHS Full time

    About the RoleThis is an exciting opportunity to join our team as a Hospital Ambassador at The Rotherham NHS Foundation Trust.We are looking for someone who is passionate about delivering exceptional patient care and providing a warm welcome to our visitors. As a Hospital Ambassador, you will be the first point of contact for patients, visitors, and staff,...


  • Rotherham, United Kingdom Recon Services Ltd Full time

    Recon Services have partnered with a new client based in Rotherham that have grown organically over the past few years and are now looking to expand even further, they have been in business for over 50 years starting from just a market small to now boasting a multi-million pound business. - Working in a busy office environment - Making computer posting to...

  • Bar Assistant

    7 months ago


    Rotherham, United Kingdom Rotherham Golf Club Full time

    We are looking for a reliable, punctual & friendly experienced bar person to join our team here at Rotherham Golf Club. You will be responsible for: - Ensuring members & visitors are provided with the highest level of customer service - Maintaining a professional & welcoming approach at all times - Preparing the bar for opening in the morning and closing...


  • Rotherham, Rotherham, United Kingdom The Rotherham NHS Foundation Trust Full time

    Welcome to The Rotherham NHS Foundation Trust! We are committed to providing exceptional patient care and exceptional service. As a Patient Welcome Specialist, you will play a vital role in delivering this commitment by ensuring that every patient, visitor, and staff member feels valued and supported from the moment they arrive at our hospital.About the...

  • Senior Care Assistant

    2 weeks ago


    Rotherham, United Kingdom WHISTON HALL CARE HOME Full time

    Whiston Hall Care Home **JOB DESCRIPTION** Job Title: Senior Care Assistant Reporting to: Registered Manager/Deputy Manager (Residential Care Centre) **Job Purpose**: To plan, implement and supervise the provision of quality care, in conjunction with Client’s. To ensure Clients retain their dignity and individuality. To be involved in the general...

  • Hospital Ambassador

    3 weeks ago


    Rotherham, Rotherham, United Kingdom The Rotherham NHS Foundation Trust Full time

    Job DescriptionWe are seeking a Hospital Ambassador to provide a warm and welcoming experience for patients, visitors, and staff at The Rotherham NHS Foundation Trust. As the first point of contact, you will be responsible for ensuring all enquiries and requests are responded to in a timely and professional manner.The ideal candidate will have excellent...


  • Rotherham, Rotherham, United Kingdom NHS Full time

    We are excited to announce a new role in the Volunteering Team at The Rotherham Hospital NHS Foundation Trust. As a Meet and Greet Volunteer, you will be part of the team responsible for providing a warm welcome to our patients, visitors, and staff.Main ResponsibilitiesYour key responsibilities will include:Greeting patients, visitors, and staff in a...


  • Rotherham, Rotherham, United Kingdom The Rotherham NHS Foundation Trust Full time

    Job OverviewThe Patient Liaison Volunteer will play a vital role in ensuring that patients, visitors, and staff receive a warm and welcoming experience at The Rotherham NHS Foundation Trust. This is a volunteer position, and you will be required to commit to a minimum of 12 hours per month.Your key responsibilities will include:Providing a high level of...


  • Rotherham, Rotherham, United Kingdom The Rotherham NHS Foundation Trust Full time

    The Patient Support Specialist role at The Rotherham NHS Foundation Trust involves working as a Meet and Greet Volunteer in the main hospital entrance. You will be responsible for providing a friendly and courteous greeting to patients, visitors, and staff, ensuring all enquiries and requests are responded to promptly.Main Duties:Meet and greet patients,...


  • Rotherham, United Kingdom Hillcare LTD - Broadacres Full time

    **:Senior Care Assistant - Residential Care **REPORTING TO**:Home Manager (Residential Care Home) **JOB PURPOSE**:To plan, implement and supervise the provision of quality care, in conjunction with People in our Care. To ensure People retain their dignity and individuality. To be involved in the general activities of the Care Home / Unit. To maintain a...


  • Rotherham, United Kingdom Pristine Care Group LTD Full time

    **JOB DESCRIPTION** **Job Title**:Senior Care Assistant** **Responsibilities** - To complete night medication rounds - ensuring regular stock checking is completed and any issues are communicated to the day team - To display a friendly and caring attitude and have the ability to remain calm in a crisis - to be able to lead others effectively and make sound...

  • Volunteer Greeter

    2 months ago


    Rotherham, Rotherham, United Kingdom NHS Full time

    About Our TeamWe are excited to announce an opportunity to join our team as a Volunteer Greeter at The Rotherham NHS Foundation Trust.We are looking for enthusiastic and compassionate individuals to help us deliver exceptional patient care and provide a welcoming atmosphere to our visitors. As a Volunteer Greeter, you will play a vital role in ensuring that...


  • Rotherham, Rotherham, United Kingdom Rotherham Doncaster and South Humber NHS... Full time

    About the Job:">This is an exciting opportunity for a highly skilled and dedicated individual to join our team as an Administration Assistant.You will work closely with the Neuro Pathway Coordinator to support the team in their duties, which include:">">Processing referrals and ensuring timely completion">Formatting letters and documents to meet...


  • Rotherham, Rotherham, United Kingdom The Rotherham NHS Foundation Trust Full time

    About the RoleThe Rotherham NHS Foundation Trust is a leading healthcare provider serving a local population of approximately 270,000 people. We are committed to delivering high-quality patient care and improving health outcomes in our community.This is an exciting opportunity for a Welcome and Support Officer to join our team. As the first point of contact...