Visitor Assistant

2 weeks ago


Rotherham, United Kingdom English Heritage Full time

Would you like to work for the leading Charity in the heritage sector? If so, we would love to hear from you and you to join us at English Heritage. We are looking for a Visitor Assistant to join us at Roche Abbey working 16 hours per week.

No history background? No problem. What is important to us is a passion for people and excellent customer service. We want our staff to enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.

We are the organisation that looks after England's most important buildings and monuments, making sure our country's amazing history is available for everyone to enjoy. From world-famous prehistoric sites to grand medieval castles, Roman forts to a Cold War bunker, we bring the history of England to life.

As a Roche Abbey Visitor Assistant, you will join an amazing team of employees and volunteers, making sure visitors have a great time from the moment they arrive until they say goodbye.

Beautifully set in a valley landscaped by 'Capability' Brown in the 18th Century, Roche Abbey has one of the most complete ground plans of any English Cistercian monastery, laid out as excavated foundation. Founded in the 12th century as a monastery of the Cistercian order, Roche Abbey was once home to 50 monks and 100 lay brothers.
Today the site welcomes c.7,000 visitors a year to discover the ruins including the soaring early Gothic transepts which still survive to their original height and are ranked in importance with the finest early Gothic architecture in Britain.

By joining us as a Roche Abbey Visitor Assistant, you will join an amazing team of employees and volunteers, making sure visitors have a great time from the moment they arrive until they say goodbye. Working as part of a team, you will deliver a warm welcome to everyone and by connecting with our visitors, you will help to personalise their visit through your recommendations. This could include raising awareness of the benefits of membership options or recommending things to see and do on site. You will ensure your site is accessible, safe and well presented at all times. It is a varied role and some days will be busy from start to finish, whereas others may be quieter especially on the wetter days No two days are the same.

Training and support will be provided as part of your induction to the role, but some paid or voluntary experience working with the public may be beneficial. There will be requirement to work weekends and Bank Holidays, more information will be provided at interview.

You will enjoy the rewards of a great team environment in inspiring locations, helping to make our sites a wonderful place to visit. You'll also be joining our charity, which through our 400+ historic monuments, buildings and sites, brings the story of England to life for over 10 million visitors each year.

**Benefits include**:

- Comprehensive training
- The opportunity to progress your career within the heritage sector, in retail, food and beverage or general management
- Apprenticeship opportunities
- Opportunities to go to some of our great live music or history events
- Free access to all English Heritage sites for you, another adult and up to 6 children
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/Shared Parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to a maximum of 10%

Everyone is welcome at English Heritage. We are always looking for people who reflect the diversity of the country today, to help us make it more relevant to the diversity of the people, communities and places we serve. From remote sites to inner city monuments, from regional teams to our Head Office, the diversity of our teams is critical to making sure our heritage is inclusive, exciting and accessible. We continually look for new ways to promote the past in a way that is inclusive to all and that celebrates the cultural diversity of England's heritage. By joining us, you will be part of a charity that is already on an exciting journey to tell everyone's story with an inclusive working atmosphere where everyone from all backgrounds, religions and with different needs will be supported. To support this work, we have a number of EDI networks that you can join as either a member or ally. These networks include Ethnic Diversity, Faith & Belief, Social Mobility, LGBTQ+, Neurodivergence and Gender Specific Issues

Interviews will be held week commencing 20th May at Roche Abbey



  • Rotherham, United Kingdom Rotherham Metropolitan Borough Council Full time

    Job description Directorate: Regeneration & Environment Casual, variable hours, working as and when required. Rotherham Museum, Arts and Heritage is looking to recruit Casual Visitor Services Assistants to become part of the Rotherham Museums, Arts and Heritage team. This is a wonderful opportunity to be involved in the further development of the wider...


  • Rotherham, United Kingdom Rotherham Metropolitan Borough Council Full time

    Job description Directorate: Regeneration & Environment Casual, variable hours, working as and when required. Rotherham Museum, Arts and Heritage is looking to recruit Casual Visitor Services Assistants to become part of the Rotherham Museums, Arts and Heritage team. This is a wonderful opportunity to be involved in the further development of the wider...


  • Rotherham, Rotherham, United Kingdom Rotherham Metropolitan Borough Council Full time

    Job descriptionDirectorate: Regeneration & EnvironmentCasual, variable hours, working as and when required.Rotherham Museum, Arts and Heritage is looking to recruit Casual Visitor Services Assistants to become part of the Rotherham Museums, Arts and Heritage team.This is a wonderful opportunity to be involved in the further development of the wider Rotherham...


  • Rotherham, Rotherham, United Kingdom Wentworth Woodhouse Preservation Trust Full time

    As a Front of House and Bookings Assistant, you will be an ambassador for the work and aims of Wentworth Woodhouse, providing the highest levels of visitor welcome and customer service. Your primary role will be to welcome and help our visitors book tours, events and more. You will be a proactive on-floor presence, assisting visitors and supporting line...


  • Rotherham, United Kingdom Recon Services Ltd Full time

    Recon Services have partnered with a new client based in Rotherham that have grown organically over the past few years and are now looking to expand even further, they have been in business for over 50 years starting from just a market small to now boasting a multi-million pound business. - Working in a busy office environment - Making computer posting to...

  • Retail Assistant

    5 days ago


    Rotherham, United Kingdom People Solutions Full time

    **Retail Assistant**: £10.56 - £13.32 per hour per hour S60 Temporary **Here at People Solutions, we are a people business and we believe in creating experiences that make people feel good. We connect great talent with great clients, creating better outcomes for both. People Solutions are operating as an employment agency. We are an Equal Opportunities...


  • Rotherham, United Kingdom Applied Power Engineering Ltd Full time

    **Job Overview** The Reception and Office Assistant will be performing a variety of reception, administrative and clerical activities, assisting daily office, workshop and other department’s needs. **Responsibilities and Duties** - Greeting visitors, H&S induction, directing them to the appropriate parties - Booking parcels on the courier platform -...

  • Care Assistant

    2 weeks ago


    Rotherham, Rotherham, United Kingdom Dearnlea Park Residential Care Home Full time

    Quality care for our elderly residents, Ensuring that they retain their dignity and individuality. You'll also be involved in the general activities of the home, and maintaining a safe and secure environment for residents, staff members and visitors.The Responsibilities Of Night Care Assistant Applicants will have a genuine interest in working with elderly...

  • Care Assistant

    4 weeks ago


    Rotherham, United Kingdom Dearnlea Park Residential Care Home Full time

    Quality care for our elderly residents, - Ensuring that they retain their dignity and individuality. - You’ll also be involved in the general activities of the home, and maintaining a safe and secure environment for residents, staff members and visitors. **The Responsibilities Of Night Care Assistant** - Applicants will have a genuine interest in working...


  • Rotherham, United Kingdom Recon Services Ltd Full time

    Recon Services have partnered with a new client based in Rotherham that have grown organically over the past few years and are now looking to expand even further, they have been in business for over 50 years starting from just a market small to now boasting a multi-million pound business. - Working in a busy office environment - Making computer posting to...


  • Rotherham, United Kingdom Sodexo Full time

    Job Introduction As a **Residential Security Assistant **in** Rotherham,** no two days are the same and your actions will make impact the safety and security of the residents and building. Join Sodexo and be part of something greater, You'll belong to a team where you can act with purpose and thrive in your own way. **What you’ll do**: - Greet staff and...

  • Bar Assistant

    4 weeks ago


    Rotherham, United Kingdom Rotherham Golf Club Full time

    We are looking for a reliable, punctual & friendly experienced bar person to join our team here at Rotherham Golf Club. You will be responsible for: - Ensuring members & visitors are provided with the highest level of customer service - Maintaining a professional & welcoming approach at all times - Preparing the bar for opening in the morning and closing...


  • Rotherham, United Kingdom A&S Packing Yorkshire Ltd Full time

    Due to expansion and growth, we are looking for a full time Receptionist / Front of House Administrator. **MAIN RESPONSIBILITIES**: - To meet and greet all customers, visitors and employees. - To manage all incoming calls and queries in a friendly, professional manner and redirecting them to the appropriate person or department. - To assist administration...

  • Watersports Assistant

    4 weeks ago


    Rotherham, United Kingdom Rotherham Metropolitan Borough Council Full time

    Job description **Seasonal, Temporary Posts (**April 2023 to the end of September 2023), Full Time, 37 Hours Per Week** The Watersports Centre is a popular attraction within Rother Valley Country Park allowing visitors the opportunity to get out and active on the water. The Centre provides a wide range of activities that caters for families, novices and...

  • Bar Assistant

    1 week ago


    Rotherham, United Kingdom Rotherham Golf Club Full time

    We are looking for a reliable, punctual & friendly experienced bar person to join our team here at Rotherham Golf Club. The role is part time for 25 hours per week. You will be responsible for: - Ensuring members & visitors are provided with the highest level of customer service - Maintaining a professional & welcoming approach at all times - Preparing...


  • Rotherham, United Kingdom AMG Chrome Limited Full time

    **About AMG**: Based in Rotherham, AMG Chrome Limited, is a business unit of AMG Advanced Metallurgical Group N.V., a global critical materials company at the forefront of CO2 reduction trends. AMG Chrome Limited is a customer-focused, technology-driven, and global organization dedicated to innovation, quality, technical expertise, and rapid response to...


  • Rotherham, United Kingdom CISWO Full time

    We are recruiting for an Administrative Assistant based at our Mansfield Office to provide a comprehensive administration support service to enable the effective delivery of the charity’s miners’ welfare support services, trust fund secretariat responsibilities, bookings and support services to a community centre and the efficient operation of the...


  • Rotherham, United Kingdom Sue Ross Recruitment Full time

    Sue Ross Recruitment are currently looking to recruit a Finance Admin Assistant for a 12 month FTC on behalf of our clients within the nonprofit sector. This exciting full time vacancy is due to start as soon as possible and is perfect for applicants looking to use their previous experience to work for a company who really do care about giving...


  • Rotherham, United Kingdom Hillcare LTD - Broadacres Full time

    **:Senior Care Assistant - Residential Care **REPORTING TO**:Home Manager (Residential Care Home) **JOB PURPOSE**:To plan, implement and supervise the provision of quality care, in conjunction with People in our Care. To ensure People retain their dignity and individuality. To be involved in the general activities of the Care Home / Unit. To maintain a...

  • Watersports Assistant

    3 weeks ago


    Rotherham, United Kingdom Rotherham Metropolitan Borough Council Full time

    Job description **Directorate - Regeneration & Environment** **Seasonal, 37 hours per week, Full Time** **This is a temporary post with effect from April 2024 to end of September 2024** **Location: Rother Valley Country Park** The Watersports Centre is a popular attraction within Rother Valley Country Park allowing visitors the opportunity to get out...