Welcome and Support Officer

2 days ago


Rotherham, Rotherham, United Kingdom The Rotherham NHS Foundation Trust Full time
About the Role

The Rotherham NHS Foundation Trust is a leading healthcare provider serving a local population of approximately 270,000 people. We are committed to delivering high-quality patient care and improving health outcomes in our community.

This is an exciting opportunity for a Welcome and Support Officer to join our team. As the first point of contact for patients, visitors, and staff, you will play a critical role in creating a positive experience for everyone who enters our hospital.

Your key responsibilities will include:

  • Welcoming patients, visitors, and staff and providing a high level of customer service.
  • Directing visitors to their destination and providing information about hospital facilities.
  • Supporting patients with additional challenges, such as sensory or physical impairments.
  • Assisting patients with self-check-in machines and car park machines.
  • Returning unused wheelchairs to the main entrance.

The estimated salary for this role is £19,000 - £21,000 per annum, depending on experience. If you are a friendly and approachable individual who is passionate about delivering exceptional patient care, we encourage you to apply.



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