People Assistant

4 months ago

Swindon, United Kingdom National Trust Full time

We are looking for a customer focused People Assistant to join our Payroll team in the HR Department. This is a great role to develop and learn an understanding of Payroll and all aspects of the team. We have varying demands in our People Service Centre meaning you may assist other areas to include general administration for all employee lifecycle activities including new starters, leavers, transfers and other contractual changes.

The role is offered with part time hours of 30 per week.

What it's like to work here:We're bigger than you think, we're more complicated than we appear and we're larger scale than you'd imagine. We've got passionate people in all our teams, and we've got so much more we want to achieve. We're for ever, for everyone and we really mean that.

Your contractual location will be our head office in Swindon, however there will be an opportunity to explore and agree hybrid working arrangements which strike the right balance for you and the Trust. The role will involve travel to our head office to meet with colleagues and to carry out work.

What you'll be doing:This role sits in our People Services Centre in Heelis, Swindon. Under the leadership of the Payroll Manager, you’ll ensure that the incoming payroll queries are effectively monitored and managed, resolving queries or triaging them within the team. You'll ensure that you make changes to employee records as requested by employees, including court orders, pensions changes, leaver details and any other payroll changes.

You'll extract data from the payroll system in response to queries across payroll and the wider People Service Centre. You'll prepare standard template letters for overpayment recoveries and other activities as directed by your manager. You'll update employee records in our HR system using our Standard Operating Procedures and checklists.

Developing your own capability to build confidence around our People Systems and Payroll. Over time you'll be able to cover all payroll processes and strive to be efficient and ensure cost effectiveness in all the work you do. You'll work alongside a strong payroll team and be an excellent team player, sharing knowledge and information, helping to create a great place to work.

Who we're looking forYou can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what is possible.

We’d love to hear from you if you have:

- Ability to demonstrate some solid administrative and organisation skills
- Understanding of the principles of excellent customer service
- A keen interest in HR/Payroll and developing a career in the profession
- Well organised with high attention to detail
- Great interpersonal skills
- Competent IT skills with an ability to input data accurately and quickly
- A professional, flexible and proactive approach

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice

Requirements :Compliance.Eligibility to Work in the UK
Permanent p/t (30 hrs pw)

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