Receptionist/administrator
7 months ago
**Castle Medical Group**
**JOB TITLE: RECEPTIONIST/ADMINISTRATOR**
**Hours: will be Monday - Friday between 7.30am -6.30pm**
**Shift pattern:
- **
- **7.30am-6.30pm**:
- **7.30am - 1pm**:
- **12.30-6.30pm**:
- **1-6.30pm**
**Successful applicant will need to be required to work across both our sites**
**Job Summary**:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
**Responsibilities**:
**Reception**:
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice
- Deal with all general enquiries, explain procedures and make new and follow-up appointments.
- Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
- Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
- Give out signed prescriptions or token numbers
- ensuring that the name and address is checked. If paper prescription given mark in patients records collected and who by
- Take money and issue receipt for any payment taken for, Private treatment, letters or forms
- Give to patient any form or letter that has been prepared for them ensuring payment has been received
- Prepare samples and log ready for collection by courier
- Ensure reception is clean and tidy at all times and daily cleaning is carried out and sheet sign
- Report incidents, compliments and complaints and deal with them in line with Practice guidelines.
**Administration**:
- Ensure that all phones are answered promptly and politely
- Deal with dashboard request
- Processing of prescription requests
- Actioning of Admin Tasks/Letters
- Processing all incoming mail
- Any task as requested by Partners/Practice Manager/Deputy Practice Manager/ Office
Manager/ Senior Administrator/Receptionist
**Confidentiality**:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the
Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
**Health & Safety**:
The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the Practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to Practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified
**DATA PROTECTION**
All staff must be aware of the Caldicott principles, the Data Protection Act 1998 and the Human
Rights Act 1998. The protection of data about individuals is a requirement of the law and if any employee is found to have permitted unauthorized disclosure, the Practice and the individual may be prosecuted. Disciplinary action will be taken for any breach.
**Equality and Diversity**:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
**Personal/Professional Development**:
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintain
-
Receptionist/administrator
6 months ago
Luton, United Kingdom Salto Gymnastics Club Full timeAre you a friendly and organized individual with a passion for exceptional customer service? Look no further! Salto Gymnastics Club is seeking a dedicated Receptionist/Administrator to join our team and be the welcoming face of our vibrant gymnastics community. **About Us**: SALTO Gymnastics Charitable Foundation Limited, (UK Registered Charity), SALTO for...
-
Receptionist / Administrator
3 days ago
Luton, United Kingdom Cambridgeshire Community Services NHS Trust Full timeAn exciting opportunity has arisen for an experienced and highly motivated person to work within the Luton Adult Services Unit as a Receptionist / Administrator. The post holder will be required to provide high quality administrative support. They will need to work on their own initiative and manage their own workload. The post holder will require...
-
Receptionist / Administrator
6 months ago
Luton, United Kingdom Herts Urgent Care Full time**TITLE Receptionist** **SALARY £10.42 - £11.98** **LOCATION Luton Town Centre Practice** We are a well-established GP surgery and Urgent Treatment Centre with 12,000 registered patients who we put at the centre of everything we do. It is essential that we provide a seamless service to our patients and that their experience is of the highest quality. We...
-
Receptionist/administrator
7 months ago
Luton, United Kingdom APCOA PARKING (UK) LTD Full time**The Role**: **Office Receptionist /Administrator - Luton Airport - Full Time or part-time considered - 30 - 40 Hours Per Week - £26,013.31 Per Annum (pro-rata for part-time)** Are you a team player? Are you an organised individual? Do you have great communication skills? If you answered yes, then this may be an exciting opportunity for you to join our...
-
Receptionist/administrator
6 months ago
Luton, United Kingdom Apcoa Full time**The Role**: **Office Receptionist /Administrator - Luton Airport - Full Time - 40 Hours Per Week - **£26,013.31 Per Annum** Are you a team player? Are you an organised individual? Do you have great communication skills? If **YES** then this may be an exciting opportunity for you to join our Administration Team at Luton Airport **What you will do**: -...
-
Receptionist/administrator
7 months ago
Luton, United Kingdom Machins Solicitors LLP Full time**RECEPTIONIST/ADMINISTRATOR** Machins Solicitors is a leading regional multi-services law firm offering legal advice to both individuals and businesses. Our dedicated legal professionals strive to achieve the very best for their clients ensuring that commitment and trust are core to who we are and what we do. To be successful in this they need the right...
-
Receptionist/administrator
3 days ago
Luton, United Kingdom Castle Medical Group Full time**Castle Medical Group** **JOB TITLE: RECEPTIONIST/ADMINISTRATOR** **Hours: Monday 7.30am -6.30pm Tuesday and Wednesday and Friday 12.30- 6.30pm 28hrs per week** **or** **Friday 7.30am - 6.30pm and Tuesday, Thursday and Friday 12.30-6.30pm 28hrs per week** **Job Summary**: Receive, assist and direct patients in accessing the appropriate service or...
-
Receptionist / Administrator
4 days ago
Luton, United Kingdom Cambridgeshire Community Services NHS Trust Full timeAn exciting opportunity has arisen for an experienced and highly motivated person to work within the Luton Adult Services Unit as a Receptionist / Administrator. The post holder will be required to provide high quality administrative support. They will need to work on their own initiative and manage their own workload. The post holder will require...
-
Receptionist
24 hours ago
Luton, United Kingdom E Personnel Recruitment Full timeOutstanding opportunity for an individual to join an amazing school and team as a School Receptionist! - Immediate start - Monday - Friday, 8 a.m. - 5 p.m. - £12 - £13 PAYE Per Hour - Based in Luton - Temp -Perm This role involves answering calls - Greetin visitors - general administrative duties Experience/Skills: - Excellent written and verbal...
-
Service Receptionist
7 months ago
Luton, United Kingdom Sytner Group Full time**About the role** Sytner BMW Luton is looking to recruit a Service Receptionist to join their fantastic team. As a Sytner Service Receptionist, you should share your passion for our brand every day and immerse customers in the world of BMW & MINI. Working as a Sytner Service Receptionist you will be welcoming every customer who comes into the dealership,...
-
Receptionist
6 months ago
Luton, United Kingdom Premier Inn Full timeWe're currently recruiting in our Luton Airport Premier Inn. Working 37.5 hours per week, paying up to £11.79 per hour. **Receptionist - Luton - Luton Airport Premier Inn*** Come and be a Receptionist at Premier Inn in Luton. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest...
-
Receptionist / Care Navigator
7 months ago
Luton, United Kingdom Primary Care Careers Full time**About the Role**: Pastures Way Surgery in Luton has an opportunity for a receptionist to join our team on a part-time basis for a minimum of 25 hours per week There is more to our receptionist roles than answering the phone and making appointments. In this essential front-line role at the practice, receptionists help patients to access the right services,...
-
Dental Receptionist
7 months ago
Luton, United Kingdom Confident Dental Care Full time**About us** Confident is a small business in Luton. We are professional and agile. Our work environment includes: - Modern office setting - Food provided - Modern office setting Overview: We are seeking a skilled and organized Dental Receptionist to join our team. As the first point of contact for our dental practice, you will play a crucial role in...
-
Medical Receptionist/administrator
6 months ago
Luton, United Kingdom Castle Medical Group Full time**Castle Medical Group** **JOB TITLE: RECEPTIONIST/ADMINISTRATOR** **Hours: will be** **7.30am -6.30pm 40hours per week over both practice sites 10hrs per day** **or** **7.30am -6.30pm 30hours per week over both practice sites 10hrs per day** Castle Medical Practice LU1 3AG And Churchfield Medical Centre LU2 9SB **Job Summary** Receive, assist, and...
-
Receptionist and Visual Display Coordinator
3 days ago
Luton, United Kingdom The Shared Learning Trust Full time**Receptionist/Administration Assistant** The Stockwood Park Academy are seeking to appoint a dynamic Receptionist/Administration Assistant to confidently support our busy Academy reception desk and provide general support to our administration team. The post holder will also have responsibilityfor overseeing whole school visual displays at the Academy. The...
-
Admin Receptionist Luton- Public Sector
3 days ago
Luton, United Kingdom Brook Street Full timeWe have an exciting new job opportunity for a**Receptionist/Administrator** to join one of our _**Government clients in Luton!**_ This is a **full-time temporary role for an ongoing 5 months** with a view to extend the contract further. The responsibilities of the role will include: **this role will be a split role with some administrative tasks in addition...
-
Receptionist
7 months ago
Luton, United Kingdom HB4D Limited Full timeHey Baby 4D Luton is a private 4D ultrasound clinic based in Luton. We are currently seeking an experienced clinical receptionist to join our team on weekends and evenings up to 8PM. We are looking for somebody with experience in either reception or administrative positions. Your key responsibilities will include: - Booking appointments for customers both...
-
Dental Receptionist
7 months ago
Luton, United Kingdom Bupa Dental Care Full time**Dental Receptionist: Bupa Dental Care Luton** **Full Time Position: 40 hours** **Working Pattern: Mon 8-5, Tue 8-5, Wed 8-5, Thu 8-5, Fri 8-5** **Competitive rate of pay, free parking and good transport links** Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look...
-
Receptionist & Admin Support
2 days ago
Luton, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full timeAn exciting opportunity has arisen for a Receptionist/Administration support in the very busy Limb Fitting and Orthotics Department. Applicant's should have face to face and telephone experience booking appointments and dealing with patients. Ability to work under pressure is essential. General computer literacy and knowledge of Microsoft packages are...
-
Receptionist/ Clinic Co- Ordinator
3 days ago
Luton, United Kingdom Skin House UK Ltd Full timeAn opportunity has arisen to become a part of luxury skin clinic located in Luton, Bedfordshire. We are looking for a hardworking, confident and experienced Receptionist/ Clinic co - ordinator to join our quickly expanding team! The Requirements of a Clinic Receptionist: - Must be minimum level 2 beauty qualified. - Experience of working within a Beauty or...