Community Gateway Administration Support

2 weeks ago


ClactononSea, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

An exciting opportunity has arisen for a Gateway Administration Support to join the team working. This role will be full time, 37.50 hours per week on a permanent basis.

his role forms part of the Community Gateway, the initial point of referral for all North East Essex Community Services (NEECS). All referrals from professionals and patients and their families will be managed in this Gateway, including registration of the patient onto the agreed IT system and forward referral to the relevant services.

The job holder will be responsible for the day to day management of staff and demand on their allocated shift, working closely with the Community Gateway Manager

They will also manage phone calls from patients and other professionals and will deal with their query as fully as possible, referring forwards for further information when needed


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