Administrator

3 weeks ago


SouthendonSea, United Kingdom Reed Business Support Full time

**The Role: Administrator**

A companywide Administrator supporting all areas of the business in general administration. A key point of contact for incoming sales calls enquiries orders and complaints.

**Job Requirements**:

- Manage all incoming telephone calls to the Company
- Managing e
- mail and website
- Diary management for senior managers as required
- Record any incoming sales enquiries and ensure the Account Manager is aware
- Support the Sales team creating and managing administration systems
- Chase the IT help line and ensure company queries are resolved
- Produce accurate invoice and despatch paperwork to support orders
- Book and check invoices ensuring they are passed to Accounts by 9am each day for orders despatched the previous day. Where this is not possible make Accounts aware
- Assist in dealing with invoice queries
- Support Stock checks and audits
- Book transport deal with queries and complaints
- Data input and manage administration associated with traceability systems
- Provide samples where requested
- Raise trial orders and support new product introduction as required
- Franking and despatch of mail
- Filing
- Accurate and detailed
- Organised
- Maintain strong relationships with customers. Develop an interest and knowledge of their company and people.
- Be proactive in suggesting ways to improve efficiency.
- Work as part of a team and cover for colleagues as appropriate
- Good Excel skills

**The Package**:

- Salary £22,000 - £25,000 depending on level of experience
- Monday to Friday 09:00am - 5:30pm
- On-site parking
- Paid lunch breaks
- 21 days holiday + bank holidays
- Life Cover
- Company pension scheme
- Sickness insurance scheme


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