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Customer Helpline Advisor
4 weeks ago
Juice Recruitment is delighted to be supporting a leading organisation in their search for a Customer Helpline Advisor.
Day to day:
- Responding to technical queries from appliance installers
- Taking inbound calls and giving exceptional customer service
- Supporting Technical Team for case reviews and certifications
- Working on technical projects for the organisation
We Would Love to See:
- Previous experience within the plumbing or fuel industry is essential
- An understanding of installing appliances
- Excellent customer service
And For You:
- Friendly and modern working environment
- Generous 28 days annual leave
- Christmas shutdown
- Free on-site parking
- Smart casual dress
**Salary**: £30,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Tewkesbury, Gloucestershire: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Plumbing: 1 year (required)
- Customer service: 1 year (required)
Work Location: In person
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