Service Co-ordinator

3 weeks ago


Cannock, United Kingdom PSS Full time

**About Us**

At PSS, we’ve got an important job to do; and that’s to help people make the most of their lives. Whether you’re working directly with the people who use our services, or behind the scenes in one of our offices, every day you’ll be helping to make other people feel happier, healthier and more supported.

We’re a social enterprise or, as we like to call it - a ‘business with a heart’, which means all the money we make goes back into finding new ways to help people. Our aim is simple; we want to help people change their lives for the better - no matter what life throws at them. We’ve got offices across Merseyside, Wales, Yorkshire, Manchester and the Midlands, where we’re making our stamp.

Shared Lives is a different type of adult placement that supports people who need a bit of extra help with daily things like cooking, cleaning, ironing and getting out and about to the shops. Our matchmaker extraordinaire Development workers pair these people up with the perfect carer who give them a bed and a nice space to call their own, in their family home. They’ll get them settled in the local community, provide as much or as little support as they need and basically give them a hand in living a happy, fulfilled life.

Each Shared Lives placement is built around the individual person, their hopes and dreams and who’ll be a good fit for them to live with. There’s lots of different types of people using Shared Lives, people with a learning disability, a mental health problem or people moving from a different type of care. Our big-hearted Shared Lives team work very hard indeed to make sure people are well matched, that both carers and people using the service feel supported and - most of all - that everyone is happy. This requires tons of organisation, an open-mind and the energy of the Duracell Bunny - that’s why they could do with your help.

As Shared Lives Service co-coordinator you’ll have a really important job to do. Our Shared Lives service has worked tirelessly (for 40 years now) to change people’s lives for the better. That’s serious business - meaning there’s lots of serious admin to look after too. This’ll ensure that we’re documenting everything we do for the good of the people we support today and also that we continue to be around for future generations. In this role you’ll make sure that people are where they need to be, when they need to be there; You’ll have a beady eye, and know the importance of keeping all the i’s dotted and all the t’s are crossed; You’ll also be a people person who can build relationships with the internal team, external partners, service users and carers alike.

**What you’ll do**:
If you’re successful, your main responsibility will be in supporting the team to be as consistent and efficient as physically possible. You’ll be the legs paddling under the surface, making sure our service users and carers feel as supported as possible. You’ll be a dynamo in the organisation and make sure the team can focus their attention on the people they work to improve the lives of.

**In a nut-shell you’ll look after**:

- The organisational admin stuff
- working with the Consistency and Efficiency managers, the Service manager, Shared Lives managers and Shared Lives Development workers looking after the day to day running of the office and keeping things smooth.
- The high precision stuff
- making sure all our important data is logged, everything is organised and we’re efficient and switched on.
- The carer appreciation stuff
- booking our carers onto important training, making them feel looked after, building relationships with them and ensuring their records are updated and their voice is heard.
- The big-picture stuff
- tracking all that is going on, where we’re up to, where we could get better, writing reports on this and passing this back to the team.
- The positive and productive stuff
- building great relationships with the entire PSS team, being the go-to person when someone needs support and being flexible to the demands of the role.

**You’ll have**:

- Bags of empathy, respect, understanding and a commitment to the cause of improving people’s lives and supporting people.
- Meticulous organisational skills, a desire for quality improvement and IT proficiency.
- Reams of energy, drive and a self-motivated style, which means you don’t mind working on your own sometimes, to your own initiative.
- A flair with people and communicating effectively with lots of different types of people. You’ll need to listen, build relationships and be personable. A passion for customer service is key.

**£23,569 per annum pro rata**

**20 hour per week**

**Closing date: Tuesday 7th May 2024**

**Interviews provisionally scheduled for 14th May 2024**

**PSS values the importance of Diversity**

**Job Types**: Part-time, Permanent

Pay: £23,569.00 per year

Expected hours: 20 per week

Schedule:

- Day shift
- Monday to F



  • Cannock, Staffordshire, United Kingdom Staffordshire County Council Full time

    Job Introduction A fixed term position has become available within the Voice ProjectContract duration: months depending on working hours.Do you enjoy working with young people and families? Would you like to be part of a team where every day is different? Do you have an interest in gathering views and feedback to help service improvement? If so, the...

  • Export Co-ordinator

    1 month ago


    Cannock, Staffordshire, United Kingdom Berry Recruitment Full time

    Berry Recruitment are currently recruiting for an Export Co-ordinator for our client based in Stafford, Staffordshire.This is a permanent position.Duties will include:-Liaising with production, stores and transport companies to ensure all needs for the international customers are met.Using the SAP system to process orders received.Replying to all emails and...

  • Service Co-ordinator

    3 weeks ago


    Cannock, United Kingdom PSS Full time

    **About Us** At PSS, we’ve got an important job to do; and that’s to help people make the most of their lives. Whether you’re working directly with the people who use our services, or behind the scenes in one of our offices, every day you’ll be helping to make other people feel happier, healthier and more supported. We’re a social enterprise or,...


  • Cannock, Staffordshire, United Kingdom Midlands Partnership University NHS Foundation Trust Full time

    Are you a driven and detail-oriented individual seeking an exciting opportunity in the healthcare sector? Look no further We are currently recruiting for a 12-month fixed term contract as a Mental Health Clinical Training Project Co-ordinator at Midlands Partnership University NHS Foundation Trust, based in the vibrant town of Stafford at Mellor House Trust...


  • Cannock, Staffordshire, United Kingdom West Midlands Ambulance Service University NHS Foundation Trust Full time

    Meet daily key performance indicators (KPIs) and performance targets. Operate communications and information systems to receive patient/client data calls from patients, commissioners, social services and health care professionals and Trust staff; in addition to those appertaining from commercial, and internal contracts e.g. Canal & River Trust, Drug...


  • Cannock, United Kingdom Orona UK Full time

    Responsibilities within this role will include: - All aspects of the day to day management and coordination of the Service Engineers and Field Technicians - Providing technical assistance and guidance to the Service team - Establishing and planning engineer's routes including re-routing on BINSA to maximize production and reduce travel times, fuel costs...


  • Cannock, Staffordshire, United Kingdom Avery Healthcare Group Full time

    We hope you have plenty of energy because your new role as a care home Well-being Co-ordinator could be right around the corner at Crispin Court Care Home in Stafford . The home is looking for a positive and energetic team member like you, to provide a wide range of activities to engage and stimulate the physical, psychological and social wellbeing of our...


  • Cannock, United Kingdom Midcounties Co-operative Full time

    **About the Role**: Being a Customer Services Assistant with Your Co-op is more than operating tills and stacking shelves. Here you will be part of business that puts people at the heart of everything they do. Some of your key responsibilities would be: - to go the extra mile to ensure customers have a fantastic store experience - to provide customers with...


  • Cannock, United Kingdom Pertemps Network Group Full time

    **Job Description**: Are you an experienced customer service administrator passionate about providing customers with a seamless and efficient service? If so, we have an opportunity for a customer service coordinator to join a production company in Cannock on a permanent basis. The company offer hybrid working. **Duties**: You will be the main point of...

  • Service Coordinator

    2 weeks ago


    Cannock, United Kingdom United Plant Full time

    The Opportunity: Service Coordinator Contract: Permanent Location: Cannock United Plant Services is an engineering and asset management business, renowned for providing market leading engineering support and fleet management for Heavy Mobile Equipment (HME) within the quarry and waste industry. We are part of The Briggs Equipment Group who are a leading...


  • Cannock, United Kingdom Ibstock Brick Full time

    WE ARE 200 years of history and over 2,300 employees strong. WE ARE a business loaded with opportunity and career progression. WE ARE innovators, designers, makers and engineers who manufacture and provide smart, efficient, and effective building products and solutions. Through our customer relationships, diverse building product range and solutions, we...

  • Service Coordinator

    1 week ago


    Cannock, United Kingdom United Plant Services Full time

    Information- **Job Ref**: EF1022799CanSC - **Location**: Cannock, Staffordshire, United Kingdom - **Postcode**: WS11 1JR - **Type of contract**: Permanent - **Posted Date**: Thursday, April 4, 2024 - **Closing Date**: Thursday, May 16, 2024 - **Documents**: - Service CoordinatorThe Opportunity: Service Coordinator Contract: Permanent Location:...


  • Cannock, United Kingdom Finning International Inc. Full time

    Company: Number of Openings: 0 Worker Type: Permanent Position Overview: As Transport and Logistics Coordinator you will control and co-ordinate the Supply Chain transport through 3PL contracts and preferred couriers to meet the supply chain delivery promise and service excellence targets. **Job Description**: Transport and Logistics Coordinator Job...

  • Telesales

    2 weeks ago


    Cannock, Staffordshire, United Kingdom Shutter & Co. Photography Full time

    Full Job DescriptionBrief Summary of main responsibilities in this role- Calling out to Contact potential and existing customers to book in for their Photoshoot Experiences. Boudoir, Family and children shoots.:- Working to targets and demand:- Managing a staff diary and organising times and appointments.:- Taking inbound enquires.:Role: Part Time - Flexible...


  • Cannock, Staffordshire, United Kingdom ISS Full time

    Job Description Your responsibilities include accurately translating contractual and operational requirements to ensure that our Helpdesk exceeds client expectations. With your attention to detail and commitment to quality service, you will contribute to maintaining high levels of client satisfaction. Key Responsibilities Responsibilities include...

  • Office Co-ordinator

    3 weeks ago


    Cannock, United Kingdom Midlands Partnership NHS Foundation Trust Full time

    At MPFT we pride ourselves on staff wellbeing and development and can we offer you: - Opportunities for flexible working (depending on the role) - Career development opportunities and coaching plus access to in house training programs - Innovative research training program entitled STARS (Supporting the advancement of Research Skills) - Child Care Vouchers...


  • Cannock, United Kingdom The Heathers Nursing Home Full time

    This is an excellent and exciting opportunity to join us at The Heathers Nursing Home as a Activities Coordinator where you will be responsible for providing a 7-day activities programme for our residents. 18 hours per week. **The Role**: Responsible for providing stimulation and encouragement to residents through entertainment, activities and community...


  • Cannock, United Kingdom AXIL Full time

    **Axil Integrated Services is the UK's leading manufacturing waste specialist, helping the likes of Bombardier, Cummins Engines, Whirlpool and Birds Eye drive out waste costs. Our mission is to guarantee the bet, high-quality customer service every time with value for money and improved environmental impact for every customer.** **Job purpose** To support...

  • Export Co-ordinator

    2 weeks ago


    Cannock, Staffordshire, United Kingdom Winterhalter Full time

    About UsClasseq are the market leaders in affordable commercial glass and dishwashers, and it is our aim to continue to have the simplest and best quality machine in our field. Through our distributors we are proud to work with a wide variety of pubs, clubs, restaurants, schools and hospitals in order to provide a fast and reliable service. We are part of a...

  • Office Co-ordinator

    3 months ago


    Cannock, United Kingdom Midlands Partnership NHS Foundation Trust Full time

    At MPFT we pride ourselves on staff wellbeing and development and can we offer you: - Opportunities for flexible working ( _depending on the role _) - Career development opportunities and coaching plus access to in house training programs - Innovative research training program entitled STARS (Supporting the advancement of Research Skills) - Child Care...