Reception Team Leader

6 months ago

London, United Kingdom On Verve Full time

We have a fantastic opportunity to join our team of DayMakers **Reception Team Leader **for one of our amazing Tech clients based in London.

We are passionate about personality, and we pride ourselves in developing you to be the best DayMaker you can be. So, if you’re passionate about giving the best customer service and enjoy being centre stage when giving that personal experience, keep reading We bring a fresh approach to the industry by providing service with enthusiasm through our dedicated team of DayMakers.

**What does being a Reception Team Leader look like?**
- Successfully lead your team to provide overall client satisfaction
- Be flexible with an open mindset to change
- Connect with all employees & guests, offering that personal experience and aiming to be the maker of their day
- Giving a ridiculously amazing service to employees and guests by being you
- Be Health & Safety conscious at all times
- Maintain a professional way at all times, including a high level of presentation
- Help to resolve unexpected issues that could affect the member experience
- No two days are the same as you will be a host, entertainer, supporter and planner whilst still offering a personable service at all times.

**It’s all about you**
- We need you to have outstanding communication skills - written and spoken
- Previously managed a team
- Ability to offer an amazing customer service
- Flair for visual communications
- Attention to detail
- Meticulous and methodical way of working
- Positive can-do attitude
- High level of administration skills - Knowledge and experience using Microsoft office to video platforms (eg: zoom or MS teams)
- Ability to multi-task and stay organised
- Ability to work under pressure - Stay calm in pressurised and demanding situations, Respond well and with flexibly to changing circumstances, Recognise when unable to cope and ask for help
- Exposure to customers where you have focused on a positive experience is desirable
- Working relationships are key, and you must have the ability to build on them for the best end result - there is no “I” in TEAM

**What will happen next?**

If we feel you have the relevant skills to be a DayMaker we will arrange a culture chat, which is a two-way conversation and could lead to an interview if you can demonstrate supreme verve (the next stage of the process)

Being passionate about personality means we are dedicated to attracting and retaining enthusiastic and talented DayMakers from a range of backgrounds and we encourage equal opportunities for all.

Pay: £17.00 per hour

Expected hours: 40 hours per week

Monday to Friday - Tottenham Court Road

**Job Types**: Full-time, Permanent

Pay: £17.00 per hour

Expected hours: 40 per week

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- How many years leadership experience do you have?

**Experience**:

- Customer service: 2 years (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Work authorisation:

- United Kingdom (preferred)

Work Location: In person

  • Reception Shift Leader

    5 months ago

    London, United Kingdom Reception Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **Salary package: From £28,000 up £29,500...

  • Reception Team Leader

    5 months ago

    London, United Kingdom Portico Corporate Reception Management Full time

    **Company Description** Portico is defined by our unique culture - One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

  • Reception Shift Leader

    6 months ago

    London, United Kingdom Reception Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. We are currently looking for **Reception Shift Leader...

  • Reception Team Leader

    5 months ago

    London, United Kingdom Portico Corporate Reception Management Full time

    **Company Description** Portico is defined by our unique culture - One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

  • Reception Team Leader

    4 weeks ago

    London, United Kingdom Portico Corporate Reception Management Full time

    Job DescriptionDo you have a passion for delivering impeccable service? Do you effortlessly create rapport with your guests and colleagues? Do you aspire to be brilliant in everything you do? If so, we have fantastic opportunity as a Reception Team Leader, based on the ground floor reception of a building in the city, that is a true icon of the London...

  • Reception Team Leader

    2 months ago

    London, United Kingdom Portico Corporate Reception Management Full time

    Job DescriptionPortico are on the lookout for a strong and passionate Reception Team Leader, who can drive our teams outstanding front of house services across 4 buildings in Kings Cross. The successful candidate will manage a team of 3 Receptionists, as they operate the reception services within our clients multi-occupied buildings. They will be the main...

  • Reception Team Leader

    3 days ago

    London, United Kingdom Portico Corporate Reception Management Full time

    Reception Team Leader - London Company Description Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the...

  • Reception Shift Leader

    6 months ago

    London, United Kingdom Reception Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...

  • Reception Team Leader

    1 month ago

    London, United Kingdom Portico Corporate Reception Management Full time

    Reception Team Leader - London Company Description Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the...

  • Reception and Hospitality Operations Team Leader

    5 months ago

    London, United Kingdom Portico Corporate Reception Management Full time

    **Company Description** Portico is defined by our unique culture - One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

  • Reception Supervisor

    6 months ago

    London, United Kingdom Reception Full time

    **_Be our star, join us and create your own successful story _** We are currently looking for **Reception Supervisor** to join our team **Meliá White House** **_About Meliá White House_** **Meliá White House** is a modern and elegantly newly refurbished hotel exceptionally located next to Regent’s Park, within a short walk from the world renowned...

  • Reception Team Supervisor

    4 weeks ago

    London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    Job Title: Reception Team LeaderThe ideal candidate for this role will have a passion for delivering exceptional customer service and a strong ability to create rapport with guests and colleagues. We are looking for a skilled Team Leader to supervise and develop a welcoming team, ensuring that they provide an outstanding level of service to all visitors...

  • Reception Supervisor

    5 months ago

    London, United Kingdom Reception Full time

    **_“The world is yours with Meliá”_** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About Meliá White House Hotel NW1 3UP** Meliá...

  • Reception Team Leader

    6 months ago

    London, United Kingdom Front of House Operations Full time

    **_Become a Londoner_** - Welcome to The Londoner, a hotel that is chic boutique in spirit and _feeling yet_ staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. _We are seeking hospitality professionals...

  • Reception Team Leader

    6 months ago

    London, United Kingdom Portico Full time

    **Company Description** Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

  • Reception Team Leader

    6 months ago

    London, United Kingdom Front of House Full time

    **Join the UK’s most dynamic collection of hotels and restaurants** At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our...

  • Reception Team Leader

    6 months ago

    London, United Kingdom Front of House Full time

    **Join the UK’s most dynamic collection of hotels and restaurants** At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our...

  • Reception Team Leader

    6 months ago

    London, United Kingdom Portico Corporate Reception Management Full time

    **Company Description** Portico is defined by our unique culture - One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

  • Reception Team Leader

    6 months ago

    London, United Kingdom Portico Full time

    Company Description Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

  • Reception Team Leader

    6 months ago

    London, United Kingdom Portico Full time

    **Company Description** Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...