Senior Officer, Cash Administration, 12 Month Fixed

1 month ago

Saint Helier, United Kingdom Royal Bank of Canada Full time

**Come Work with Us**

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

**Job Title**

Senior officer, Cash Administration, 12 Month Fixed Term Contract (Jersey)

**What is the opportunity?**

You will provide efficient and timely administration of cash transactions in accordance with internal procedures and in line with agreed service level arrangements or relevant client deadlines in a risk adverse and cost effective manner and to accurately record and reconcile cash transactions where appropriate.

**What will you do?**
- Receive and administer all payment requests in accordance with internal procedures and fully responsible for the accuracy of all aspects of the transaction
- To have effective control of own workflow to ensure all transactions are processed in line with cut off times
- Ensure that all cash transactions are bookkept and reconciled accurately and in a timely fashion
- Develop relationships with internal and external business units to enable effective investigation and solving of queries
- Review and monitor the Cash Administration inbox and payments database ensuring that all requests are fully authorised and appear to have valid information in order for the Cash Administration team to complete payment and related administration
- Identify any issues and liaise with the fiduciary to resolve in order to process the payment within the daily cut off times
- Communicate with, and train, the PCFS teams with regard to the above training needs, meeting regularly
- Meet with manager and supervisors regularly to review errors/queries identified to close gaps in training by collaborating with FRM and other business units

**What do you need to succeed?**

**Must-have**
- High level of accuracy and attention to detail
- Good customer relationship skills - diplomacy
- Self-Motivated/proactive
- Strong trust & company knowledge
- Competent IT skills
- Good organisational and time management skills - ability to priotitise for greatest impact
- Ability to work to tight deadlines and under pressure
- Good team player - ability to work as part of a team and on own where necessary Good people skills

**Nice to have**
- Experience in trust environment

**What is in it for you?**

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Opportunities to work with the best in the field
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible working options fully supported.

**Job Summary**

**Address**:
Saint Helier, Jersey

**City**:
JEY-ST_HELIER-SAINT HELIER

**Country**:
Jersey

**Work hours/week**:
36.25

**Employment Type**:
Full time

**Platform**:
Wealth Management

**Job Type**:
Contract (Fixed Term)

**Pay Type**:
Salaried

**Posted Date**:
2023-02-27-08:00

**Application Deadline**:
2023-03-10-08:00

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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