Operations Representative
6 months ago
**Operations Representative**
**Must be London based**. Hybrid role.
£24,000 salary + 5% bonus
**The role**
We're looking for an experienced person to join our Central Rider Operations team. This is a bustling and vibrant team that helps applicants become riders to ensure we have enough riders in the fleet to supply customer demand and run sweeps on current riders to maintain compliance. This is the perfect opportunity to join an exciting, fast-growing business and expand your operational abilities.
You will look after the processes the team uses to progress applicants through and run audits and ensure that it is running smoothly, is as efficient as possible and make any updates necessary.
Your main responsibilities will include:
- Look after the rider onboarding flow to ensure no friction in the process with our partner stages
- Look after supply pacing and ensure we are on target
- Support Look our Vendor and ensure they are assigned to tasks daily, and perform weekly QA
- Support creating training documents and support training sessions with vendor
- Work to targets, maintaining a high and level of productivity and quality
- Escalate issues with proposed solutions and sharing feedback with your manager
- Willing to help out on a range of admin tasks
- Help all our markets with their supply pipelines and flows
**Requirements**:
- You are proficient in written and spoken English and French
- You are an excellent and confident communicator
- You are highly organised
- You are detail oriented
- You are a strong team player
- You are happy working in a fast-paced environment and can easily adapt to change
- You are self-motivated and eager to learn
**Desirable**
- Experience using SalesForce and Gsheets
- HTML knowledge
**Why Deliveroo**
Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
**Workplace & Benefits**
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, butWe offer many benefits in areas including healthcare, wellbeing, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country specific, please ask your recruiter for more information.
**Diversity**
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing businesses in a rapidly growing industry.
-
Motability Operations Scholarship Programme
5 months ago
London, United Kingdom Motability Operations Full time**About The Role**: We’re Motability Operations, the business that delivers the Motability Scheme to over 700,000 customers; ensuring everyone has access to the mobility options we all deserve. That’s what we do, we level the playing field, and we ensure everyone; regardless of who they are, has access to the same opportunities... and it doesn’t just...
-
Operations Representative
6 months ago
London, United Kingdom Deliveroo Full time**Operations Representative** Home based / London office We're looking for a talented person to join the Rider Services department, a bustling and vibrant team who help riders get out on the road and support them once they're there. This is the perfect opportunity to join an exciting, fast-growing business and expand your operational abilities.You will...
-
Strategic Stakeholder Partnerships Manager
7 days ago
London, Greater London, United Kingdom Motability Operations Full timeRole OverviewMotability Operations is a leading provider of worry-free mobility solutions, serving over 700,000 customers across the UK. We are seeking an experienced Strategic Stakeholder Partnerships Manager to join our team in London.About the RoleThis is a crucial position within our organisation, requiring someone who can develop and maintain strategic...
-
London, Greater London, United Kingdom Harmonic Operations™ | Certified B Corp Full timeBusiness Development Representative - Music LicensingHARMONIC OPERATIONSA fast-growing music licensing business is seeking an ambitious Business Development Representative to join their expanding team. This newly created role presents a unique opportunity for candidates to grow alongside the company, working under the leadership of a fantastic Head of Music...
-
Media and Communications Coordinator
19 hours ago
London, Greater London, United Kingdom Motability Operations Full timeWe are seeking a highly skilled Media and Communications Coordinator to join our team at Motability Operations. As a leading provider of mobility solutions, we require a talented professional to support the delivery of our corporate communications and PR strategy.The successful candidate will be responsible for coordinating all media and communications...
-
Public Relations Executive Lead
21 hours ago
London, Greater London, United Kingdom Motability Operations Full timeWe are looking for a talented Public Relations Executive Lead to join our Media and Communications team at Motability Operations. As a leader in the provision of mobility solutions, we require a skilled professional to support the delivery of our corporate communications and PR strategy.The successful candidate will be responsible for developing and...
-
Senior SEO Strategist
7 days ago
London, Greater London, United Kingdom Motability Operations Limited Full timeOverviewMotability Operations Limited is the largest car fleet operator in the UK, with a network of 5,000 car dealers and all major manufacturers.About UsWe pride ourselves on delivering outstanding customer service and achieving an independently verified customer satisfaction rating of 9. We represent ambition and look for our people to live and breathe it...
-
Senior Operations Representative
8 months ago
London, United Kingdom Deliveroo Full time**Senior Operations Representative (Rider Onboarding/Compliance)** At Deliveroo, it is our mission to build the definitive food company. In order to do that, we're building a company where everyone can belong, grow and do the best work of their lives. We're looking for a talented person to join our Central Rider Operations team. This is a bustling and...
-
Scheme Stakeholder Executive
6 months ago
London, United Kingdom Motability Operations Full time**About The Role**: Motability Operations is currently recruiting for a Scheme Stakeholder Executive to join our team in London. Reporting to the Head of Public Affairs and Stakeholder Engagement, the key purpose of this role is to develop relationships with third parties who can give potential customers access to information about the Scheme, such as...
-
Actuary
6 months ago
London, United Kingdom Motability Operations Full time**About The Role**: We are looking for an experienced, enthusiastic and resourceful Actuary to join the Insurance Risk team in Motability Operations. The MO Actuary will deliver the actuarial outputs to support MO’s insurance model and our reinsurance captive MORL (MO Reinsurance Limited). The role holder will be the senior actuarial expert in MO, using...
-
Head of Financial Reporting
6 months ago
London, United Kingdom Motability Operations Full time**About The Role**: Motability Operations are currently recruiting for a Head of Financial Reporting and Tax to join our team in Bristol or London on a full-time, permanent basis. As a member of Motability Operations’ Senior Leadership team, reporting into the CFO, accountabilities include: - Lead and manage the Financial Reporting and Tax team. -...
-
Graduate Operations Analyst
3 weeks ago
London, United Kingdom Harmonic Operations™ | Certified B Corp Full time €28,000 - €32,000Operations Analyst | Disruptive Legal tech startup | London We’re offering an exceptional opportunity to join a rapidly scaling, values-driven legal tech start-up as the Operations Analyst with a brilliant opportunity to progress in your career very quickly. Our client is an innovative, high-growth legal tech start-up that is highly regarded as one of...
-
Operations Representative, Pipeline Management
6 months ago
London, United Kingdom Deliveroo Full timeOperations Representative (Rider Onboarding/Compliance) At Deliveroo, it is our mission to build the definitive food company. To do that, we're building a company where everyone can belong the best work of their lives. We're looking for an experienced person to join our Central Rider Operations team. This is a bustling and vibrant team that helps...
-
Defender Security Specialist
4 weeks ago
London, Greater London, United Kingdom Motability Operations Full timeAbout The RoleWe are seeking an experienced Defender Security Specialist to join our team, as we continue to implement and improve our security posture across our Windows and Linux hybrid estate.The ideal candidate will have a strong focus on progressive IT, with the ability to take a hands-on approach to designing and implementing best practices for...
-
Communications Executive
6 months ago
London, United Kingdom Motability Operations Full time**About The Role**: As a communications executive, you will contribute to and support the delivery of our corporate communications strategy, promoting the success of Motability Operations externally to different audiences and through different channels, protecting our reputation at all times. You will support the communications manager to plan and deliver...
-
Building Representative
7 months ago
London, United Kingdom GreenWin Full timeJob Description Summary: Building Representatives are the first point of contact for residents, with a positive, friendly attitude and focus on customer service and tenant retention. They work on site to respond to emergencies and tenant concerns, allow access to trade workers, collect rent payments, maintain cleanliness, general maintenance,...
-
Senior PR Executive
5 months ago
London, United Kingdom Motability Operations Full time**About The Role**: Motability Operations are currently recruiting for a Senior PR Executive to join our team in London on a full-time, permanent basis. As a Senior PR Executive, you will support the delivery of all our corporate communications and PR activity, helping us promote the success of Motability Operations externally to different audiences and...
-
Human Resources Business Partner
5 months ago
London, United Kingdom Motability Operations Full time**About The Role**: Together with the broader HR leadership team, to deliver the Motability Operations people strategy into their client group. The HRBP will operate as a change agent to deliver key people initiatives, whilst managing the delivery of HR annual processes and employee relations cases as they arise. The HRBP will cultivate strong relationships...
-
Pr Executive
6 months ago
London, United Kingdom Motability Operations Full time**About The Role**: As a PR executive, you will support the delivery of all our corporate communications and PR activity, helping us promote the success of Motability Operations externally to different audiences and through different channels, protecting our reputation at all times. You will work with external and internal partners and the media to deliver...
-
Information Security Specialist
3 weeks ago
London, Greater London, United Kingdom Motability Operations Full timeAbout The RoleWe are seeking an experienced Information Security Specialist to join our team. The successful candidate will be responsible for designing and implementing best practices for Defender for Servers (plan 1) across our Windows and Linux hybrid estate. The role will involve 50% of designing and implementing this practice and the remaining 50%...