Office Administrator
6 months ago
**Key Responsibilities**:
- **Answering Phone Calls**:Handle incoming phone calls in a courteous and efficient manner, directing inquiries to the appropriate departments or individuals, taking messages when necessary, and maintaining a high level of customer service.
- **Organising Files and Database Management**:Maintain accurate and up-to-date filing systems both physically and electronically. Organise documents, records, and data for easy retrieval and reference. Assist in data entry and database management tasks.
- **Reception Duties**:Greet visitors and clients in a welcoming and professional manner. Manage visitor sign-in, issue visitor badges, and ensure a comfortable waiting area. Assist with scheduling appointments and managing conference room bookings.
- **Organising Events**:Assist in planning and coordinating internal and external events, meetings, and seminars. This includes arranging logistics, sending invitations, coordinating catering, and ensuring the smooth execution of events.
- **Ordering Office Supplies**:Monitor office supply levels and place orders as needed to maintain an organised and functional work environment. Ensure the availability of necessary supplies for various departments.
- **General Administrative Support**:Provide comprehensive administrative support to various teams and individuals within the organisation. This may include drafting correspondence, preparing reports, managing calendars, and coordinating travel arrangements.
- **Communication**: Maintain effective communication within the organisation, ensuring that important information is disseminated accurately and promptly.
- **Problem Solving**:Identify and resolve administrative issues and challenges efficiently. Escalate complex matters to the appropriate personnel as needed.
- **Ad Hoc Tasks**:Undertake special projects and tasks as assigned by management. Contribute to process improvement initiatives and assist in streamlining administrative workflows.
**Qualifications and Skills**:
- High school diploma or equivalent; additional relevant certifications or coursework is a plus.
- Proven experience in administrative roles, preferably including receptionist responsibilities.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and basic computer skills.
- Strong organisational and time management abilities.
- Attention to detail and accuracy in handling data and documentation.
- Ability to multitask, prioritise tasks, and adapt to changing priorities.
- Professional demeanour and exceptional customer service skills.
- Strong problem-solving and decision-making capabilities.
- Demonstrated ability to work both independently and collaboratively within a team.
- Familiarity with office equipment such as phones, printers, and photocopiers.
- Basic knowledge of database management and data entry procedures.
**Application Process**:
**Salary**: £20,000.00-£23,000.00 per year
**Benefits**:
- Company events
- Company pension
- Discounted or free food
- Transport links
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Hounslow: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: GTECADMIN23
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