Part Time Administration Call Handler
1 day ago
**A great opportunity to join and work in the public sector as an Administration Officer Call Handler part time in Liverpool, City Centre.**
**The role will be paid at £11.23 per hour. The hours are working 19 hours per week as follows**:
- Wednesday 5pm -9pm
- Thursday 5pm - 9pm
- Friday 5pm - 9pm
- Saturday 09:15am - 16:45pm
**Key Responsibilities may include**:
" Advising customer appropriately to ensure first time resolution.
" Accurately inputting all necessary information on internal IT systems so that customer contact is recorded.
" Routing cases appropriately based on the information you receive
" Working as part of a team, developing and maintaining excellent working relationships to deliver what is needed for our customers.
" Building effective working relationships with key internal and external stakeholders.
" Provide support to new colleagues who will be permanent members of the CRC team, involving coaching, and floor walking support where appropriate.
**Benefits**:
- The opportunity to join and work in the public sector
- 34 days holiday (pro rata)
- Rate of pay £11.23 per hour
**Please note, this is a long term temporary position, with continuous extensions**
AOHIGHP
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