Part Time Admin Officer Call Handler

1 day ago


Liverpool, United Kingdom Brook Street Full time

**A great opportunity to join and work in the public sector as an Administration Officer Call Handler part time in Liverpool, City Centre.**

**The role will be paid at £11.23 per hour. The hours are working 18.5 hours per week as follows**:

- Saturday (9:15 - 16:45 - 6.5 hours)
- Monday (10:00 - 14:00 - 4 hours)
- Tuesday (10:00 - 14:00 - 4 hours)
- Wednesday (10:00 - 14:00 - 4 hours)
**Key Responsibilities may include**:
" Advising customer appropriately to ensure first time resolution.
" Accurately inputting all necessary information on internal IT systems so that customer contact is recorded.
" Routing cases appropriately based on the information you receive
" Working as part of a team, developing and maintaining excellent working relationships to deliver what is needed for our customers.
" Building effective working relationships with key internal and external stakeholders.
" Provide support to new colleagues who will be permanent members of the CRC team, involving coaching, and floor walking support where appropriate.

**Benefits**:

- The opportunity to join and work in the public sector
- 34 days holiday (pro rata)
- Rate of pay £11.23 per hour

**Please note, this is a long term temporary position, with continuous extensions**

AOHIGHP



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