PMO Administration Support

7 months ago

Ashtead, United Kingdom Premium Credit Limited Full time

**PMO Administration Support**

Leatherhead, Surrey (Hybrid model)

**Why work for us?**
- Competitive salary of £27,000 to £33,000 **per annum** [depending on experience]
- A workplace pension scheme
- Hybrid working
- 25 days annual leave (plus bank holidays), with options to purchase and sell up to 5 days holiday per year (pro rata)
- Support and investment in your personal development
- 24/7 access to Employee Assistance Programme and Mental Health First Aiders

**What we do**

Premium Credit is the leading provider of insurance premium finance and a range of annually charged services, including tax, regulatory and accountancy fees, sports season tickets, memberships and school fees in the UK and Ireland. We are a multi award winning business lending more than £4.5 billion to over 2.5 million customers through a network of almost three thousand partners
- and growing.

We are a successful business with a Trustpilot rating of 4.5, a Net Promoter Score of +78, a Glassdoor rating of 4.4 and a Silver Sustainability medal.

**The Role**

This is an exciting time of growth for us, and we need a Portfolio Management Office Administration Support to help us continue this success. This is a great opportunity to develop a varied and rewarding career with a company that invests in, recognises and rewards its people.

Reporting to the Head of PMO, the Administration Support provides general administrative support to the PMO Team, Change Team and wider Product & Technology Team. You’ll help the team to deliver governance, assurance and administration.

You will also:

- Set up users and projects within the time tracking system, administering timesheets and completing regular reporting for auditing and cross charging processes. You’ll also carry out starter and leaver administration for contract resource, liaising with teams across the business.
- Administer project set up within the Project Management tool, carrying out regular quality audits and running reports.
- Updating the Central Portfolio Plan weekly, highlighting any quality issues or missing data
- Scheduling meetings, supporting the creation of meeting packs, capturing minutes and actions, following up actions
- Mailbox and calendar management
- Coordination of team events

**Who we are looking for**

If you’re an individual who thrives in a fast-paced environment, able to work collaboratively with others and are looking to make a difference, this is a brilliant opportunity to advance your career to the next level with our sector-leading company. At Premium Credit, you will be supported to develop and expand your skills, knowledge and experience.

To be considered as our PMO Administration Support, you will need:

- Effective organisation skills, prioritising your workload to meet deadlines.
- A high level of accuracy and attention to details
- The ability to develop and maintain relationships with stakeholders across the business, displaying a good level of emotional intelligence.
- Administrative experience within a varied and fast paced role
- The ability to maintain confidentiality and a strong sense of integrity
- The ability to work as part of a team

**The recruitment process**

Stage 2: If successful, we’ll arrange a **Telephone Evaluation** call to get to know you and your motivations, tell you more about the role and Premium Credit Limited, and answer any questions you may have. During the call we’ll also ask you to provide work-related examples in response to 2 customer service based questions. This is so that we can assess how you are likely to respond to certain role related situations.

Stage 3: If both you and we agree to continue, we’ll set up a **video interview** with the Hiring Manager and a representative from HR. Whatever the outcome, we will let you know.

Stage 4: Depending on the role, a successful interview will either result in an **offer or a second video interview** with a stakeholder from the team.

Stage 5: If you are successful following the video interview process, then we will extend a **verbal offer**, which will be followed up in writing if you verbally accept.

If you are made an offer of employment you will be required to prove your eligibility to work in the UK before you start work. You must reside in the UK from the start date of this role; unfortunately we are unable to provide visa sponsorship at this time.

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