Programme Support Officer

2 weeks ago


AshtonUnderLyne, United Kingdom Pennine Care NHS FT Full time

Working autonomously and proactively, the Programme Support Officer will be required to provide project management support using project methodologies and strong administrative skills. The post holders prime responsibility is to ensure that all of the systems and processes support the delivery programmes within the remit of the transformation programme, to deliver their agreed objectives. The main responsibilities are to: Using agreed programme management methodology, control and maintain changes to the integrated delivery programme plan, ensuring governance is adhered to and that reporting is actioned by Delivery Leads and ED sponsors Track and report on project portfolio performance, providing a real-time, comprehensive, and prioritised view of all projects. Coordinating monthly highlight reports to the overarching portfolio boards Responsible for organising workshops, including venue selection and provision of materials Raise invoices and purchase orders relating to the programme Authorise signatory for small payments related to programme delivery Work with the Head of Strategic Delivery & Improvement and programme leads to investigate the causes of any variance from target/plan Work with clinicians, management and staff at all levels in the Trust, providing training and expertise in project and programme management tools and techniques, e.g.

project planning and risk management to ensure programme delivery and spread the importance of maintaining a PMO approach to project delivery Coordinate and manage the Programme risk register, ensuring presentation of up-to-date risks and issue management at regular team meetings Co-ordinate project risks and issues and the corresponding mitigating actions, working with programme and project leads Establish and maintain the project management tools and documentation templates as a resource for the organisation Develop an archive of programme documentation to allow for robust governance and to provide a clear audit trail of progress, decisions and evidence of programme delivery and impact Support the development of an overarching Programme plan of all workstream projects, used to identify interdependencies, risks and opportunities, and track deliver Develop policies, processes, and protocols for workstreams within the PMOs remit Collect and log all the evidence from project and programme plans and deliverables Regularly review documents and reports submitted to executive meetings and demonstrate a high level of attention to detail ensuring quality documentation Secretariat to the executive meetings as required Centralised contact point for all PMO and transformation enquiries, and effectively and accurately communicate relevant programme information, troubleshooting where necessary Support the preparation of internal and external papers and reports for regular executive level meetings relating to the programme delivery including Value Investment Group Specifically update reports relating to the Trust strategic objectives Encourages knowledge sharing, and captures lessons learned throughout the lifecycle of the programme Publish the regular programme progress reports to an internal audience and coordinate programme communications for senior management Coordinate activities such as the Strategic Delivery Hub inbox and Strategic Delivery Hub intranet pages Provide administrative support to the Trusts Improvement training offer



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