Complaints Advisor

7 months ago


West Midlands, United Kingdom Morgan Hunt Full time

Morgan Hunt are currently working with a Regulatory body based in Coventry to recruit for a Complaints Advisor

Contract Type - Temporary

Duration - Until September for now with the view to go permanent

Location - Coventry

Hybrid - Yes

Hours - Full Time

Pay - 12ph holiday pay

Main Duties of Complaints Advisor:

- First point of call for members of the public as well as various external stakeholders
- Screening complaints and sending onto relevant teams
- Recording all information appropriately onto bespoke databases

Experience Required of the Complaints Advisor:

- Be immediately available to start or on 1 weeks notice
- Experience of working in a fast-paced, high volume call centre
- Excellent customer services skills and confidence to deal with complaints with empathy
- Problem solving skills

If you have the skills and experience required for this Complaints Advisor role, please send a copy of your CV to this advert ASAP

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.



  • South West, United Kingdom Alexander Mae South West Ltd Full time

    **Head of Complex Complaints (Level 4 Diploma)** **Competitive Salary + £8k Car Allowance + Up to 56% Bonus + Superb Benefits** **HYBRID WORKING (ideally 2 days office / 3 days home)** **The Job**: As Head of Complex Complaints, you will provide leadership and oversight to ensure the efficiency of the day to day operation. You will ensure clients’...


  • South West, United Kingdom Alexander Mae South West Ltd Full time

    **Head of Complaints Operations (Level 4 Diploma)** **Competitive Salary + £8k Car Allowance + Up to 56% Bonus + Superb Benefits** **HYBRID / Southwest based** **The Job**: As Head of Complaints Operations, you will provide leadership and oversight to ensure the efficiency of the day to day operation. You will ensure clients’ complaints are resolved...


  • West Midlands, United Kingdom Lanes Group Plc Full time

    We are looking for a team member to join our Customer Umbrella as a Customer Satisfaction Advisor. **Choose a career with the UK’s biggest independent drainage specialist** **The Job**: Working within the Customer Umbrella you will be working with our Customer Satisfaction team who are responsible and the first point of call for any customers/ clients to...


  • South West, United Kingdom Alexander Mae South West Ltd Full time

    **Allocations Coordinator / Complaints** **Competitive Salary + Up to 25% Performance Bonus + Superb Benefits** **HYBRID WORKING (ideally 2 days office / 3 days home)** **The Job**: **Key Responsibilities of the Job**: **Working in conjunction with the Operations Managers** to control workflow across the teams, to ensure all team members have appropriate...


  • West Midlands Combined Authority, United Kingdom Venn Group Full time

    Job Overview: We are looking for a skilled Contaminated Land Advisor to join our team at Venn Group. As a Contaminated Land Advisor, you will be responsible for advising on contaminated land, air quality, private water supplies, and regulation of industrial processes.Key Responsibilities:Support contaminated land, air quality, private water supplies, and...

  • Car Service Advisor

    1 month ago


    West Midlands Combined Authority, United Kingdom Auto Skills UK Full time

    Job Title: Car Service AdvisorAbout the RoleWe are seeking a skilled Car Service Advisor to join our team at Auto Skills UK. As a Car Service Advisor, you will be responsible for providing excellent customer service, arranging service bookings, and upselling works to be completed and special offers/service plans in a fast-paced Car Dealership environment.Key...


  • West Midlands (Region), United Kingdom Jonathan Lee Recruitment Full time

    We are a specialist manufacture with 2 locations in Dudley and 60 staff, we are looking to expand our customer service team and sales team.This is a fast-paced busy role. **Benefits**: - Salary £24,000-£28,000 - Opportunities to advance. Modern high-tech offices - The opportunity to join a fast paced, thriving manufacturing company with a full order...


  • East Midlands, United Kingdom Talk Staff Group Limited Full time

    Talk Staff Group Limited is a leading provider of recruitment services, and we are currently looking for a talented Administration and Customer Service Advisor to join our team in Alfreton. This is an exciting opportunity for someone who enjoys working in a dynamic environment and providing exceptional customer service.About the JobIn this role, you will be...


  • Wellingborough, Midlands, Northamptonshire, United Kingdom HAYS Full time

    Customer Care Advisor Role | 6 months plus placement | Immediate Start | House Building Experience Customer Care Advisor | Wellingborough | Temp Postion | 6 months plus ongoing Are you a person with a passion for helping others? Join a leading house developer in Northampton and make a real difference.Your new role Provide excellent customer service through...


  • West Devon, United Kingdom Buckingham Futures Full time

    Position DetailsBuckingham Futures is seeking a skilled professional to join our team as a Specialist Environmental Advisor in the Midlands region.Duties and ResponsibilitiesManage and maintain high standards of environmental health services, ensuring compliance with legislation.Conduct routine and unplanned visits and inspections to assess conditions and...


  • West Midlands (Region), United Kingdom Nurseplus Full time

    **Clinical Quality Assurance Advisor** **Location**:Nationwide **Job Type**:Full Time **Salary**:£30,000 - £36,000 + £3,000 Car Allowance **Job Reference**:CQA/99/VL The Clinical Quality Assurance Advisor is a key member of the Quality Assurance Team. The role is fundamentally about driving best practice and high standards throughout the business by...


  • Sutton Coldfield, West Midlands, United Kingdom James Hardie Full time

    We are the global market leader in fiber gypsum and fiber cement solutions with the fermacell® and James Hardie brands. With our ground-breaking innovations we change the way Europe builds. We are setting new standards in areas such as lean manufacturing, demand creation and implementing our push-pull strategy. Every day, our fantastic team combines the...


  • Sutton Coldfield, West Midlands, United Kingdom James Hardie Full time

    We are the global market leader in fiber gypsum and fiber cement solutions with the fermacell® and James Hardie brands. With our ground-breaking innovations we change the way Europe builds. We are setting new standards in areas such as lean manufacturing, demand creation and implementing our push-pull strategy. Every day, our fantastic team combines the...


  • West Malling, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    **Customer Services Advisor -12 month contract** **Kings Hill** **£21,930** **9-5 - 35-hour week, 2 days home and 3 days office. available after probation** **Fantastic benefits!** Rare opportunity to join a successful financial services company in Kings Hill offering full training and development, and a fun, supportive working environment **Working...


  • South West England, United Kingdom Nurseplus Full time

    **Quality Assurance Advisor (Health and Social Care)** **Location**:Nationwide **Job Type**:Permanent Full Time **Salary**:Starting at £30,000 depending on experience + Car allowance **Job Reference**:NATIONWIDE/QAA/99 The Quality Assurance Advisor is a key member of the compliance team. The role is fundamentally about driving best practice and high...


  • West Blatchington, Brighton and Hove, United Kingdom Quest Employment Full time

    Company OverviewOur client is a reputable logistics company based in Biggleswade, aiming to deliver exceptional service to clients across the region.About the JobWe are looking for an experienced Customer Service Advisor to join our team and contribute to our mission of providing outstanding customer service.Job DescriptionIn this role, you will be...

  • Fostering Advisor

    2 months ago


    Hassocks, West Sussex, United Kingdom ISP Fostering Full time €22,000 - €26,000

    INTEGRATED SERVICES PROGRAMME (ISP) Fostering Advisor Office Location: Benefits: £3,000 Car Allowance, 30 days' Annual Leave (increasing to 35 days with length of service) + Bank Holidays, Company Pension, Life Assurance, Employee Discount Scheme & Medical Cash Set up in 1987 by a small but passionate group of Foster Parents, we became the UK's first...

  • Claims Advisor

    3 days ago


    West Malling, United Kingdom Page Personnel Finance Full time

    Managing a portfolio of claims and delivering excellent customer service both internally and externally. **Client Details** The client is a well established insurance firm. **Description** - Managing a portfolio of claims - Preparing files and making recommendations on a case-by-case basis - Achieving an agreed level of service - Dealing with...


  • West Sussex, United Kingdom Bluecrest Wellness Full time

    **Customer Service Advisor** **Hybrid working - 1 day per week in the office in Worthing, 4 days remote.** **£19,188 per year + commission and various company benefits** **Full Time, Permanent** **_Please be aware that whilst this role can be performed remotely from home, you will be expected to attend the Head Office in Worthing, West Sussex a minimum...


  • West Sussex, United Kingdom Bluecrest Wellness Full time

    **Customer Service Advisor** **Worthing, West Sussex - Hybrid** **£19,188 per year + commission and various company benefits** **Full Time, Permanent** **_Please be aware that whilst this role can be performed remotely from home, you will be expected to attend the Head Office in Worthing, West Sussex a minimum of one day per month._** **_**_ -...