Logistics Support Advisor

1 week ago


West Blatchington, Brighton and Hove, United Kingdom Quest Employment Full time

Company Overview

Our client is a reputable logistics company based in Biggleswade, aiming to deliver exceptional service to clients across the region.

About the Job

We are looking for an experienced Customer Service Advisor to join our team and contribute to our mission of providing outstanding customer service.

Job Description

In this role, you will be responsible for handling customer inquiries, resolving issues, and ensuring seamless communication with internal and external stakeholders.

Key Responsibilities

  • Manage customer interactions, delivering exceptional service experiences.
  • Resolve customer queries, issues, and complaints promptly and professionally.
  • Maintain accurate records of customer interactions and updates.

Requirements

To succeed in this role, you will need:

  • A strong understanding of customer service principles and practices.
  • Excellent communication, interpersonal, and problem-solving skills.
  • The ability to work in a fast-paced environment and adapt to changing priorities.
  • Proficiency in Italian language, spoken and written.

Benefits

This role offers a competitive salary (£25,000 - £28,000 per annum), depending on experience, along with other benefits including:

  • Pension scheme.
  • Flexible working hours.
  • Opportunities for career growth and professional development.

Working Hours

Monday-Friday, 09:00-18:00.



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