Apprenticeship - Customer Service Telephone Advisor

2 months ago


Sutton Coldfield West Midlands, United Kingdom James Hardie Full time

We are the global market leader in fiber gypsum and fiber cement solutions with the fermacell® and James Hardie brands. With our ground-breaking innovations we change the way Europe builds. We are setting new standards in areas such as lean manufacturing, demand creation and implementing our push-pull strategy. Every day, our fantastic team combines the creative spirit of a start-up with the power of a global market leader.

Customer Service Advisor (m/f/d)

fulltime role at our office in Sutton Coldfield, UK Head Office .

Order processing (SAP) including planning and organizing the logistics
Enquiries over the phone and per email from partner and end user
Customer and master data maintenance for national and international partners
Processing of customer complaints and credit notes
Department-related tasks or projects as required

You have completed a commercial apprenticeship with professional experience in the office. You feel confident in using SAP R/3 and MS Office.
You inspire not only our local partners, but also our team with your friendly, winning, and confident manner.

Continuous, individual development opportunities
The freedom to participate in processes and projects



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