Customer Service Advisors
6 days ago
**Customer Service Advisors**
**£11.00 per hour ** Remote Working - must live within a realistic commutable distance from Sutton, Surrey**
Able to respond to calls in a friendly manner and take ownership for any escalated enquiries and complaints, you will ensure to provide a full resolution, which could require communicating with other internal departments.
Alongside the customer service elements, you will also be required to perform all associated administrative tasks, where you will be required to log and update ongoing tickets using the in-house system and Excel.
The individuals must have previous customer service experience and be able to remain calm under pressure.
**The Individual**:
- A professional, confident and friendly telephone manner
- Proven experience working on telephones, answering inbound and making outbound calls
- Fully IT proficient on Outlook, Excel and Word
- Be able to work at home successfully - equipment will be provided
Please be advised the successful individuals will be required to pass a DBS and Credit Check.
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