Mail & Administration Assistant (Job Share) Hmp

2 weeks ago


Inverness, United Kingdom Scottish Prison Service Full time

Responsibilities- To provide general administrative duties such as answering the telephone, filing, data input. Ensuring secure storage and maintenance of data.- Assist in the processing of prisoner Wages/PPC/Canteen and phone transactions through appropriate SPS systems.- Assist in the maintenance of the prisoner mobile phone database - issuing and returns of mobile phones.- Required to handle confidential information and follow correct administrative protocols and procedures.- As part of a multi-functional team, the post holder will be required to carry out other tasks/relief cover as specified by the Office Manager, commensurate with their grade. This may include some manual handling duties.**Person Specification**- Qualification Requirements- Minimum of 2 National 5 or equivalent qualifications including English and Mathematics or relevant experience gained in a similar role/environment.
- Knowledge, Skills and Experience Requirements- Experience of carrying out administrative duties - such as answering of telephones, filing and input of data etc with experience of MS Office packages, specifically Microsoft Word, Excel and Outlook.- Excellent interpersonal skills with the ability to work on your own and as part of a team.
- Well-developed written and oral communication skills.
- Ability to record confidential information accurately and have excellent attention to detail.
- Behaviour Requirements- Relationships & Collaboration- Listen & Communicate- Plan & Organise- Accountability & Initiative- Selection method 1- Interview



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