Administrator

5 months ago

Glasgow, United Kingdom Synaptec Ltd Full time

**Job Specification**
- Role: Administrator
- Location: Glasgow, UK
- Salary: Competitive based on experience
- Reporting to: Office Manager
- Contract: Full-time permanent appointment

**About Synaptec**

We are a highly innovative company based in the centre of Glasgow, Scotland. Founded in 2015, our goal is to reduce outages and the operational cost of modern, clean power networks by providing advanced monitoring and control systems based on our patented core technologies. Grid operators and clean power generators use our systems across a range of diverse environments on
- and off-shore to instantly know the health and performance of their assets over unprecedented distances. To achieve our goals, we recruit the most talented individuals and develop their abilities to the full.

We conduct ourselves according to four core values:

- **Technical excellence**: We are committed to recruiting the most outstanding engineers, physicists and seasoned industry specialists, and investing in their continuous development.
- **Openness**: We work hard to sustain a culture of openness that underpins honesty, respect, and directness with each other and all stakeholders.
- **Responsiveness**: We thrive on challenge and seek to deeply understand customers’ problems and drivers and respond with creative, robust solutions.
- **Continuous improvement**: We constantly evaluate how we can improve, and we firmly believe that only by continuously adapting and improving can we remain at the frontline of our discipline.

**Overview of Role**

We are seeking a highly organised, positive person with a flexible approach to work. The Office Administrator will be responsible for the smooth running of our organisation’s multiple operations and the maintenance of associated systems, under the supervision of the Office Manager. The main features of the role will include:

- Using CRM software to maintain sales and customer records and ensuring they are up-to-date and complete
- Reporting on progression of sales opportunities through critical pipeline stages
- Ensuring compliance with process for the issuing of proposals and receipt of purchase orders is maintained and documented
- Liasing with contacts and partners and running partner programs such as training, certifications and regular communications updates
- Sorting and indexing of sales operations resources and processes (in OneDrive/Sharepoint) and keeping documentation up to date: including price lists, installation guides, etc.
- First response to inbound sales enquiries, allocating leads to the sales team for follow up and recording those allocations
- Providing administrative support to the VP Sales
- Manage and coordinate the sales team event schedule
- From time to time participating in some sales and marketing activities, including partner events, conferences, and supply of equipment to support them
- Day to day procurement of stock requirements driven by MRP
- Scheduling of operations requests
- Monitoring and maintaining reporting portals
- Requesting supplier documentation
- Scanning, sorting and indexing of company documentation
- Other tasks, as required, for the smooth running of the office and its systems

This is a full-time post based at the company’s facilities in central Glasgow.

**Essential criteria**
- General numeracy, literacy, and organisational skills
- General office software skills (including Word, Powerpoint, Excel, and Outlook)
- Strong interpersonal and teamworking skills
- Strong verbal and written communication skills
- A natural ability to sensibly organise and order systems, documentation, and people.
- Ability to prioritise and manage own and others’ (via diaries) time effectively
- Very high attention to detail and quality of work
- High integrity and commitment to confidentiality

**Differentiating criteria**
- Demonstrable experience in similar office management or administrative positions
- Experience with accounting or book-keeping
- Experience with marketing and sales, including production of text and materials
- A keenness to learn new skills and abilities
- Proactively makes suggestions for improvements to systems

**Benefits**
- Ethical private healthcare
- Invention bonus scheme
- Flexible and hybrid working
- Cycle-to-work scheme and secure bicycle parking
- Discounted gym membership

**About our location**
- Glasgow city centre location with excellent public transport links.
- Glasgow has a famously vibrant arts and culture scene and holds UNESCO Creative City of Music status.
- We are an hour's train ride from the east and west coasts of Scotland, home to some of the most beautiful islands in the world.
- To the north, we're an hour from Loch Lomond and access to the Scottish mountains.

**Job Types**: Full-time, Permanent

**Salary**: £23,500.00-£26,500.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- office

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