Legal Call Handler

3 weeks ago


Manchester, United Kingdom Simpson Millar LLP Full time

Do you enjoy being the best in your contact centre and providing the highest level of customer service? That’s who we need.
At Simpson Millar we want every customer conversation to be exceptional. Delivering this level of service is vital to our business in the challenging market we operate in. Over the next year we’re transforming our business and as such we want you to bring your experience and skills to help us on that journey.
Working here will give you the opportunity to use the skills and experience you’ve gained to make a tangible impact to our customers, our team and our business. The role will mean you’ll move away from task driven calls, and you’ll get the chance to really flex your skills and impact our clients throughout their time with us.
In addition, you’ll get regular weekday working hours, a basic salary of £21,000 plus bonus of c.10% (paid quarterly) and mapped progression opportunities to see your career develop. We also operate a dress down policy, we don't believe you have to be suited and booted to perform well in your role, so no need to splash out on new work clothes.
You’re going to be first point of contact to any customer who contacts our business, you’ll need to be prepared to go to extra lengths to improve their experience with us, but if you’re the sort of person we’re looking for then that’s going to come naturally to you.
If you have any questions, then please call Peter Murphy (Recruitment Lead) on 07889 408 276 for an informal chat.

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00 per year



  • Manchester, United Kingdom Optimal Solicitors Full time

    **About us: - ** **Optimal Solicitors** are a successful niche Legal Practice. Due to continued growth, we are seeking call handlers to join our team on a full-time, permanent basis. We thrive on providing a great work culture for our friendly teams. We are a multi-service law firm with a loyal and growing national client base. This is an exciting...

  • Call Handler

    5 days ago


    Manchester, United Kingdom The Portfolio Group Full time

    Health Assured are looking for call handlers with an enthusiastic, eager, and willing to learn attitude. It will be a challenging but fantastic opportunity to work alongside business professionals, counsellors, and legal advisors in a fast paced and customerfocused environment. The role re - quires the post holder to triage calls and manage client's...


  • Manchester, United Kingdom Woodgate & Clark Full time

    Call Handler/TelephonistJob Type: Full Time, PermanentLocation: ManchesterWorking Hours: 37.5 per week, 9.00 - 5.30pm or 9.30 - 6.00pmSalary: Competitive PackageBenefitsAn inclusive and people centric place to work, a comfortable and professional working environment and plenty of support to develop your career.Competitive pro rata base salary. Company...

  • Call Handler

    5 days ago


    Manchester, United Kingdom The Portfolio Group Full time

    **Day to Day Responsibilities as a Call Handler**: - Using excellent customer service skills to service a high volume of inbound calls with a view to setting the right 'next action' be it a scheduled call back or a direct transfer should the right consultant become available. - Use the telephone system 'Openscape' and the staff scheduling system in order to...


  • Manchester, United Kingdom I4 Full time

    Call Handler/TelephonistJob Type: Full Time, PermanentLocation: ManchesterWorking Hours: 37.5 per week, 9.00 - 5.30pm or 9.30 - 6.00pmSalary: Competitive PackageBenefitsAn inclusive and people centric place to work, a comfortable and professional working environment and plenty of support to develop your career.Competitive pro rata base salary. Company...


  • Manchester, United Kingdom I4 Full time

    Call Handler/TelephonistJob Type: Full Time, PermanentLocation: ManchesterWorking Hours: 37.5 per week, 9.00 - 5.30pm or 9.30 - 6.00pmSalary: Competitive PackageBenefitsAn inclusive and people centric place to work, a comfortable and professional working environment and plenty of support to develop your career.Competitive pro rata base salary. Company...


  • Manchester, United Kingdom Woodgate & Clark Full time

    Call Handler/Telephonist Job Type: Full Time, Permanent Location: Manchester Working Hours: 37.5 per week, 9.00 - 5.30pm or 9.30 - 6.00pm Salary: Competitive Package Benefits An inclusive and people centric place to work, a comfortable and professional working environment and plenty of support to develop your career. Competitive pro rata base...


  • Manchester, United Kingdom Michael Page (UK) Full time

    Our client is a leading player in the legal industry, boasting a large team of experts across multiple locations. Known for delivering high-quality services, the company has a stellar reputation for its commitment to client satisfaction and professional growth of its employees. Handle and resolve customer complaints in a professional manner Work...


  • Manchester, United Kingdom Medlock Partners Full time

    Complaints Handler 4 days office based/ 1 from home Permanent Are you passionate about resolving client complaints? Our esteemed legal client is currently seeking a highly skilled Complaints Handler to bolster their Risk & Compliance department. Efficiently addressing client complaints with precision and timeliness. Providing invaluable guidance to...


  • Manchester, United Kingdom Medlock Partners Full time

    Complaints Handler 4 days office based/ 1 from home Permanent Are you passionate about resolving client complaints? Our esteemed legal client is currently seeking a highly skilled Complaints Handler to bolster their Risk & Compliance department. Efficiently addressing client complaints with precision and timeliness. Providing invaluable guidance to...


  • Manchester, United Kingdom GIA Consultancy Limited Full time

    Legal Complaints Handler An exciting opportunity has arisen for an ambitious Complaints Handler with experience within the legal profession. Working alongside the head of Risk & Compliance, supporting a firm with over 700 employees based in offices throughout the UK to manage client complaints. The aim is to bring all complaints to a satisfactory...

  • Complaints Handler

    6 days ago


    Greater Manchester, United Kingdom QED Legal Full time

    Complaints HandlerManchester-basedWe're currently working with a leading top 100 ranked UK Law firm, with an incredible northern presence. Currently looking for someone to join them as Complaints Handler, dealing with all client complaints received by the firm.You will use knowledge of the SRA regulationa and legal ombudsman rules to effectively provide...

  • Complaints Handler

    2 weeks ago


    Manchester, United Kingdom Office Angels Full time

    Legal Complaints Handler Are you an experienced Legal Complaints Handler looking for your next opportunity? Our client, a leading full-service law firm based in the City Centre of Manchester, is seeking a talented individual to join their team. With a competitive salary, this is a permanent position that offers growth and development opportunities. As a...

  • Complaints Handler

    2 weeks ago


    Manchester, United Kingdom Office Angels Full time

    Legal Complaints HandlerAre you an experienced Legal Complaints Handler looking for your next opportunity? Our client, a leading full-service law firm based in the City Centre of Manchester, is seeking a talented individual to join their team. With a competitive salary, this is a permanent position that offers growth and development opportunities.As a Legal...


  • Manchester, United Kingdom Woodgate & Clark Full time

    Job Type: Full Time, Permanent An inclusive and people centric place to work, a comfortable and professional working environment and plenty of support to develop your career. Competitive pro rata base salary. Company contributory Pension. Life Assurance benefit x 4 annual basic salary. Employee Assistance Programme to support employee wellbeing. 25 days...

  • Complaints Handler

    2 weeks ago


    Manchester, United Kingdom Michael Page Legal Full time

    We are seeking a dedicated Complaints Handler, who will efficiently resolve customer issues within our Legal Compliance Department. This role is ideal for a detail-oriented individual, proficient in handling complaints and implementing effective solutions.Client DetailsOur client is a leading player in the legal industry, boasting a large team of experts...

  • Complaints Handler

    2 weeks ago


    Manchester, United Kingdom Michael Page Legal Full time

    We are seeking a dedicated Complaints Handler, who will efficiently resolve customer issues within our Legal Compliance Department. This role is ideal for a detail-oriented individual, proficient in handling complaints and implementing effective solutions.Client DetailsOur client is a leading player in the legal industry, boasting a large team of experts...

  • Complaints Handler

    5 days ago


    Manchester, United Kingdom Office Angels Full time

    Legal Complaints Handler Are you an experienced Legal Complaints Handler looking for your next opportunity? Our client, a leading full-service law firm based in the City Centre of Manchester, is seeking a talented individual to join their team. With a competitive salary, this is a permanent position that offers growth and development opportunities. As a...

  • Complaints Handler

    5 days ago


    Manchester, United Kingdom QED Legal Full time

     Complaints HandlerManchester-basedWe're currently working with a leading top 100 ranked UK Law firm, with an incredible northern presence. Currently looking for someone to join them as Complaints Handler, dealing with all client complaints received by the firm.You will use knowledge of the SRA regulationa and legal ombudsman rules to effectively provide...

  • Complaints Handler

    2 weeks ago


    Manchester, United Kingdom Office Angels, UK Full time

    Legal Complaints HandlerAre you an experienced Legal Complaints Handler looking for your next opportunity? Our client, a leading full-service law firm based in the City Centre of Manchester, is seeking a talented individual to join their team. With a competitive salary, this is a permanent position that offers growth and development opportunities.As a Legal...