Legal Complaints Handler
2 weeks ago
Complaints Handler 4 days office based/ 1 from home
Permanent
Are you passionate about resolving client complaints? Our esteemed legal client is currently seeking a highly skilled Complaints Handler to bolster their Risk & Compliance department.
Efficiently addressing client complaints with precision and timeliness.
Providing invaluable guidance to fee earners on navigating complaint resolutions.
Acting as the primary liaison with regulatory bodies, ensuring compliance.
Conducting comprehensive analysis of complaint data and generating insightful reports.
Facilitating training sessions on complaints prevention and resolution strategies.
Demonstrable experience in complaints handling, ideally within legal services.
A robust understanding of relevant regulatory frameworks.
Hybrid working model offering flexibility.
Competitive annual leave entitlement with additional holiday closures.
Comprehensive employee benefits package, including charitable work days and social engagements.
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