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Internal Sales Representative

4 weeks ago

St Helens, United Kingdom North West Timber Treatments (NWTT) Full time

**Internal Sales Representative**:
**Who we are (family)**
- NWTT is a leading regional timber and construction supplier, employing approximately 90 and operating since 1990.
- There are 7 retail depots in the group, covering an array of manufacturing capabilities in timber treatment, sawmilling, fence panel production and joinery.

**What will you be doing?**

The role is a challenging yet rewarding position located at our St Helens Branch. You will support the Branch Manager and play a vital hands on role in the day to day, both internally and externally assisting through 5 star customer service driving our continued success within the community. Up skilling and career progression opportunities feature within this role.
- Our success is built on strong relationships with our customers so it’s essential that you can continue delivering our values to deliver the highest standards of service.
- With your learned knowledge of the products and services we offer, you will be a pivotal contact for our customers, nurturing great relationships, understanding their needs in order to offer expert advice and recommending alternatives to meet their individual needs and maximise the sale of goods.
- Safety is at the forefront of everything we do, your aim will be to ensure that all our colleagues and customers leave the Branch safely, by adhering to all stay safe policies and procedures.
- Being commercially aware, you will support the Branch Manager in managing all aspects of a Branch and business within the local community.
- Picking and packing orders.
- Loading and unloading of vehicles.
- Ability to navigate and operate Microsoft 365 platforms and CRM systems.
- Literate in arithmetic.
- Maintaining a tidy and safe working environment and storing of stock safely.
- Weekend rotation working 3 in 1 off.

**Qualifications & Skills**:

- Previous CRM experience (desired).
- Previous experience within a builders’ merchant is advantageous, but not essential. We are looking for transferable skills
- A counterbalance Forklift Licence (desired).

**You will be working/dealing with our customers on a daily basis. This means we are looking for someone who**:

- Has a likability factor
- Is proactive
- Hard working
- Positive attitude
- Good attention to detail

**Benefits**:

- Completive rates of pay with fixed working hours and regular overtime.
- Staff discounts
- Uniform
- Training / Development opportunities

**Job Types**: Full-time, Permanent

**Salary**: £30,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount

Schedule:

- 10 hour shift
- Monday to Friday
- Overtime
- Weekend availability

Ability to commute/relocate:

- St. Helens: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Timber & Builders merchant (equivariant): 1 year (required)

Work Location: In person

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