Internal Sales

3 months ago

St Andrews, United Kingdom Donaldson Group Full time

**Internal Sales / Trade Desk Representative - MGM St Andrews**

**Competitive salary**

**Discretionary bonus scheme**

**30 days’ holiday with additional days linked to service**

**MGM Timber **is part of the Donaldson Group. We are a family of 11 businesses, ranging from Business to Business, retail and ecommerce, all with shared values and a common vision. We are focused on always providing a number one customer experience: embracing innovation and doing things in a sustainable way. Not just for our business but also for the communities we operate in. Most of all, our People are at the heart of everything we do.

As a 6th generation family-owned business, Donaldson Group is committed to providing colleague benefits that are truly valuable. Benefits include, but are not limited to: 30 days’ holiday, inclusive of Statutory Bank Holidays; Length of service awards; Company sick pay and Employee Assistance Programme - (24/7 helpline, counselling sessions, legal, debt and life management advice line).

**The Role of Internal Sales Representative**

As a key team member, you will contribute to maximising the performance of the branch by providing an effective and efficient internal sales service.

Key elements of the role will include;
- Effectively dealing with sales enquiries
- Accurately producing quotes and processing sales
- Actively maintaining and developing existing customer accounts and relationships
- Proactively targeting new accounts
- Some admin duties
- Work experience gained in a customer services role is essential and a desire to build a career in telephone sales and account management
- A passion to build a career in sales and strong customer service skills and experience are required.
- Telephone sales or face to face customer services experience is desirable.
- Excellent customer service skills are essential
- Strong written and oral communication skills are essential.
- Strong interpersonal skills and stakeholder management skills are essential
- Strong attention to detail is essential
- Strong data entry skills and high levels of accuracy are essential
- Clean driving licence

A knowledge of timber and timber related products would be advantageous but the ability to work well within our very successful team and a “can do” attitude is equally important.

Hours for the role are:
7.30am - 5.00pm Monday - Thursday

7.30am - 4.00pm Friday

8.00am - 12.00pm Saturday on a rota basis

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