Customer Service Advisor
2 weeks ago
Manpower have the pleasure of recruiting for Customer Service Advisors to work on behalf of our well-established, globally recognised client. The only thing that will prevent this transition is attendance, punctuality or conduct.
The role will be taking inbound calls from customers, giving advice and dealing with queries across multiple brands. Passing relevant information onto a follow up team or arranging service bookings for the customer.
Experience in customer service is preferred but not essential as full training will be provided however you should have the following skills and attributes:
- Knowledge of IT systems
- Proficient at Microsoft office programmes
- Confident telephone manner
- Competent written communication skills
You will work 37 hours per week on a 4 week rolling ROTA, Monday - Friday between the hours of 08:00 - 18:00 ie: 8am-4pm, 8:30-4:30pm, 9am-5pm, 10am-6pm Working 1 in every 4 Saturdays between the hours of 08:30 - 16:30 and 1 in every 4 Sundays between thehours of 09:30 - 15:30. There will be opportunity to work overtime daily, OT is paid at time and 1/3.
- Central location with great public transport links
- Free on-site parking
- Onsite canteen and kitchen facilities
- Weekly pay, every Friday
For successful applicants the start date will be 6th February 2023 however we have additional start dates throughout the year. The first 2 weeks will be your training period. Any pre-booked holidays after your 2-week training will be granted.
There are a plethora of opportunities to grow and progress within this Global powerhouse and whether this is a move to kick start your customer service career, you are seeking a change in direction to your current career path or simply to be part of somethingbigger.... there are a multitude of options for you
We have interviews available asap
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