Receptionist (Townlands Hospital, Henley-on-thames)

7 months ago


Henley on Thames, United Kingdom Royal Berkshire NHS Foundation Trust Full time

Band 2 Receptionist (Outpatients Department)

This is a part-time post for 15 hours per week (8.30 - 1700 Monday & Tuesday)

**PLEASE NOTE**: This post is based at Townlands Memorial Hospital, York Road, Henley-on -Thames, RG9 2DR.

The Outpatients Department at Townlands Memorial Hospital is a small team supporting multiple visiting specialties from Royal Berkshire Hospital. Providing clinics at Townlands enables patients in the Henley and surrounding areas to be seen closer to home.

You will be responsible for delivering an effective and efficient support service to the Outpatients department, assisting in the provision of quality patient care.

This will include welcoming patients and being the first point of contact for patients attending the hospital.

The role will involve checking patients in, booking appointments and answering the telephone.

You will need to be able to communicate effectively with the multidisciplinary team and the public, promoting good working relationships supporting in the day-to-day running of Outpatients.

The CQC recently rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.

**Our values**: Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.

For further details on the job role, please refer to the job description and person specification attached.



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