Receptionist (Cat 1)
7 months ago
Band 2 Receptionist (CAT 1)
This is a full-time post for 37.5 hours per week.
**PLEASE NOTE**: The post will include working shifts between 8am and 5pm on a rota basis.
You will be required to work at both our sites at Townlands Hospital, Henley-on-Thames and Royal Berkshire Hospital, Reading.
The Royal Berkshire NHS Foundation Trust, Head and Neck Directorate is seeking a passionate, enthusiastic, reliable and hardworking individual to join our Reception teams.
The team is committed to providing our colleagues with a positive experience assisting them to build fulfilling and rewarding careers.
Duties include welcoming patients into the departments, preparing patient files for clinic appointments, managing wait lists, being the first point of call for patients attending outpatient appointments. administrative duties and arranging follow-up appointments for patients before they leave the department.
Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.
The CQC recently rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.
**Our values**: C ompassionate, A spirational, R esourceful, E xcellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.
You should have the ability to perform basic administrative functions and will be responsible for receiving patients and visitors attending outpatient clinics taking ownership of escalated administrative issues where appropriate.
The receptionist works in close partnership with medical, nursing and secretarial staff to ensure the smooth running of the outpatients department.
Please refer to the attached Job Description & Person Specification for further details.
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