Small Provider Advisor

5 months ago


Manchester, United Kingdom Regulator of Social Housing Full time

**Summary**:
We are looking for an individual to join our Small Providers team, to be responsible for undertaking proportionate regulation of all registered housing providers with less than 1,000 units of social housing. Reporting to the Small Provider Manager (Consumer), you will deliver high quality, effective regulation with specific focus on consumer and governance standards.

This role involves working as part of a small team and involves leading direct engagement with providers where you will be expected to show judgement and autonomy.

This is an exciting time to join us as we grow our team so that from April we can deliver an expanded, proactive consumer regulation function. This also means there will be ample opportunity to develop your skills and experience with us.

The role has much autonomy and you will work with a large variety of organisations from small almshouse charities, Abbeyfields and housing co-operatives, to Local Authority Housing Departments and housing associations with up to 1,000 units of social housing. No two days will be the same

**Responsibilities**:
It is also extremely important that you are able to demonstrate your ability to plan and manage your own workload, and will be able to work effectively as part of a small team.

**General Information**:
**Why work at RSH?**

At RSH, we offer a range of excellent benefits including a 35 hour working week, 33 days annual leave and access to the Civil Service Pension Scheme.

Our staff survey results consistently show that most staff think that the best thing about working at the RSH is the flexible and hybrid working and family friendly policies that support work life balance.

We also offer access to our staff discount scheme, cycle to work scheme, a Nuffield Health Screening; and a range of other well-being focussed benefits. Full information on this and our other fantastic benefits is available on our website.

**Location**

We operate a hybrid model of working with a mix of office and home working.

This role can be based out of any of RSH’s core offices in Manchester, Leeds, Birmingham and Bristol. We offer a range of flexible working arrangements and staff can benefit from working from home for part of their hours. Most roles involve some travel within England between our offices, with some roles also involving onsite visits to social housing providers.

**Interviews**

Interviews are expected to take place on **3rd and 4th April **and will be held via Microsoft Teams.

**Benefits and Salary**

At RSH, we offer a competitive salary and a range of excellent benefits; full information is available on our website.

The salary for this role is a spot salary within the given range, which will normally be the minimum of the range. There is no incremental progression through a pay scale. Annual salary reviews are determined by the government pay award. In addition, when the probation period is successfully completed, a performance related bonus may be awarded, based on appraisal ratings at the end of the qualifying appraisal year.

**Things you need to know**

**Application process**

For more information on the role, please see the attached Role Profile.

We carry out anonymous shortlisting as part of our commitment to Equality and Diversity and ensuring a fair and consistent approach to recruitment.



  • Manchester, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - On-the-job training - Safe work environment - Company perks We are looking for a Customer Service Advisor to join our team in Manchester. This position is responsible for...

  • Debt Advisor

    6 months ago


    Manchester, United Kingdom The Debt Advisor Full time

    **Job Description and Specification** Job Title: Debt Advisor Department: The Debt Advisor Responsible to: Head of Operations Hours of work: 35 hours per week Main Purpose: To provide whole of market advice to prospective consumers The Debt Advisor is a rapid growing business with a firm foothold in the IVA and Debt Management market. We are looking to...


  • Manchester, United Kingdom Switch Advisor Ltd Full time

    As a Customer Service Advisor, you will play a crucial role in ensuring our customers have a positive experience with our products/services. You will be responsible for addressing customer inquiries, resolving issues, and providing support to enhance overall customer satisfaction. **Responsibilities**: - Provide exceptional customer service to clients by...

  • Management Assistant

    6 months ago


    Manchester, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Manchester. We are professional, collaborative and inclusive. Our work environment includes: - Modern office setting - Growth opportunities - Wellness programmes - Regular social events Entry Level - NO EXPERIENCE NEEDED- Immediate start - Full-time **Responsibilities**: - Manage and...

  • Management Trainee

    6 months ago


    Manchester, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Manchester. We are customer-centric, supportive and fast-paced. Our work environment includes: - Modern office setting - Growth opportunities - International workforce - On-the-job training Management Trainee This is an entry-level position. We are happy to provide all the necessary training...


  • Manchester, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Manchester. We are collaborative, fun and inclusive. Our work environment includes: - Casual work attire - Growth opportunities - Wellness programmes - Regular social events **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Provide accurate...


  • Manchester, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Manchester. We are customer-centric, supportive and fast-paced. Our work environment includes: - Modern office setting - Growth opportunities - International workforce - On-the-job training Marketing/Management Assistant This is an entry-level position. We are happy to provide all the necessary...


  • Manchester, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Manchester. We are customer-centric, supportive and fast-paced. Our work environment includes: - Modern office setting - Growth opportunities - International workforce - On-the-job training Marketing/Management Assistant This is an entry-level position. We are happy to provide all the necessary...

  • Management Assistant

    5 months ago


    Manchester, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Manchester. We are customer-centric, supportive and fast-paced. Our work environment includes: - Modern office setting - Growth opportunities - International workforce - On-the-job training Management Trainee This is an entry-level position. We are happy to provide all the necessary training...

  • Cashier

    5 months ago


    Manchester, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Manchester. We are customer-centric, supportive and rewarding. Our work environment includes: - Safe work environment - On-the-job training - International workforce - Wellness programmes Retail/Cashier **Duties**: - Greet and assist customers in a friendly and professional manner - Provide...

  • Management Trainee

    5 months ago


    Manchester, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Manchester. We are customer-centric, supportive and fast-paced. Our work environment includes: - Modern office setting - Growth opportunities - International workforce - On-the-job training Management Trainee This is an entry-level position. We are happy to provide all the necessary training...

  • Cashier

    5 months ago


    Manchester, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Manchester. We are customer-centric, supportive and rewarding. Our work environment includes: - Safe work environment - On-the-job training - International workforce - Wellness programmes Retail/Cashier **Duties**: - Greet and assist customers in a friendly and professional manner - Provide...

  • Management Trainee

    5 months ago


    Manchester, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Manchester. We are customer-centric, supportive and fast-paced. Our work environment includes: - Modern office setting - Growth opportunities - International workforce - On-the-job training Management Trainee This is an entry-level position. We are happy to provide all the necessary training...

  • Marketing Assistant

    6 months ago


    Manchester, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Manchester. We are professional, supportive and creative. Our work environment includes: - Modern office setting - Regular social events - Relaxed atmosphere - On-the-job training We are seeking a motivated Marketing Assistant to join our team and help us grow our business. This position will...

  • Management Trainee

    5 months ago


    Manchester, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - On-the-job training - Casual work attire - Company perks We are seeking a motivated Management Trainee to join our team in Manchester at an entry-level. Thisis a trainee...


  • Manchester, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - On-the-job training - Casual work attire - Company perks We are seeking a motivated Management Trainee to join our team in Manchester at an entry-level. Thisis a trainee...

  • Management Assistant

    6 months ago


    Manchester, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - On-the-job training - Casual work attire - Company perks We are seeking a motivated Management Trainee to join our team in Manchester at an entry-level. Thisis a trainee...

  • Management Assistant

    6 months ago


    Manchester, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - On-the-job training - Casual work attire - Company perks We are seeking a motivated Management Trainee to join our team in Manchester at an entry-level. Thisis a trainee...

  • Client Services

    6 months ago


    Manchester, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and challenging. Our work environment includes: - Modern office setting - On-the-job training - Casual work attire - Regular social events **Position**:Customer Support Representative **Location**:Manchester **Responsibilities**: - Identify and...

  • Client Services

    6 months ago


    Manchester, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and challenging. Our work environment includes: - Modern office setting - On-the-job training - Casual work attire - Regular social events **Position**:Customer Support Representative **Location**:Manchester **Responsibilities**: - Identify and...