Head of Operations

4 weeks ago

University of Warwick, United Kingdom University of Warwick Full time

Permanent, full-time position.
University of Warwick, Centre for Teacher Education (CTE) are looking to recruit an experienced HE administrator to the role of Head of Operations.
CTE is a vibrant, collegiate community in which to work and gain further experience working at a senior level within the University of Warwick.
As head of the Centre’s administration, the role leads a team of 15 Professional Support Services staff. The postholder will need to work with their four direct line reports to use their transferrable skills to quickly get to grips with managing a range of complex and highly regulated teacher training and professional development programmes.

The
**Head of Operations** plays a critical role in:

- Ensuring smooth operating of the department.
- Ensuring compliance of all activities, especially in relation to the safeguarding of children and ensuring reasonable adjustments in accordance with the Equality Act to both learning in the context of Higher Education and work-based training in the context of school placement.
- Facilitating and managing the strategic and operational planning for the Centre.
- (alongside the Centre’s finance link)ensuring the financial sustainability of the Centre.
- (alongside the Senior Tutor)ensuring a high-quality student experience for prospective and current students with a diversity of backgrounds and learning needs.

CTE currently has a hybrid working policy where some working from home is possible, where preferred. More time on campus will be required during school/university term time.

Interview Date: TBC.

**JOB PURPOSE**

The role spans the breadth of CTE's activities and is a key member of the senior leadership team, supporting the Director in developing and implementing the strategic priorities for the Centre. Having lead responsibility for overseeing all operational activity (student services and experience, HR, financial, facilities, business development and continuity, marketing, teaching administration, IT, contracting) to achieve the objectives of the Centre.

**DUTIES AND RESPONSIBILITIES**

To lead and line-manage CTE's professional services staff to achieve excellence in teaching by implementing best practice in administration and management to deliver the Centre's academic activities, working collaboratively with all levels of academic, teaching, administrative and technical staff in the management of the full range of functions within the Centre.
To support the effective and efficient operational aspects of the PGCE and other programmes, developing and improving the Centre's systems, processes, and procedures for all aspects of its academic activities including:

- Assisting with the organisation of teaching delivery of undergraduate and postgraduate programmes to make the most effective use of staffing, budget and accommodation and timetable constraints.
- Managing and monitoring systems for compliance with the regulatory, quality and audit procedures for the Centre's undergraduate and postgraduate programmes, as required by the University and professional bodies, and ensuring that the systems for monitoring them are robust and fit for purpose. Ensure compliance is balanced with a commitment to innovation and academic enterprise.
- Supporting the Centre's Education Committee to quality assure and monitor the Centre's activities to promote closer co-ordination of the various aspects of CTE's work.

**Financial Responsibilities**
- To plan and manage departmental budgets to ensure effective control and adherence to financial regulations.
- To support the preparation of all financial forecasts including the Centre's five-year planning documentation.
- To monitor income from external sources (consultancy/schools) to ensure appropriate financial information and advice is provided.
- To manage financial systems and assist with the development and implementation of long-term financial strategies to meet the Centre's objectives.

To oversee, monitor and implement personnel procedures and policies for the appointment, development, and support of academic and support staff, including those employed on a part-time contract, and to assist in the development of long-term HR strategies to meet the Centre's strategic objectives.

To ensure the Centre complies with data protection, freedom of information, confidentiality, safeguarding, compliance, and other legal and ethical responsibilities, and to oversee the management of information to this end.
To oversee and ensure the effective processes and support for new business and development opportunities, collaborations, and partnerships e.g., the design and development of new programmes, courses and modules, including collaborative provision, and partnerships working with schools, external training providers and other academic departments. Ensuring effective support for the development of new business plans, resource and funding bids, new course, and module approval processes.
To manage the organisation o

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