Customer Re-engagement Advisor

4 weeks ago


Bristol, United Kingdom Candid Full time

**Job Title**: Customer Reengagement Advisor

**Location**: Aztec West, Bristol, UK

**Salary**: £ 21,000 per annum (£26,000 OTE)

**Hours**:37.5 hours per week

**The Company**

Candid Insurance Services (Candid) is an insuretech business based in Bristol. Part of a rapidly expanding pan European group with offices in Frankfurt, Berlin, Paris, Amsterdam, and Zurich. Collectively, the group has sales of over £100M in the UK and European territories. Candid operates several bespoke web assets focused on the provision of insurance services to UK mothers and fathers. Candid’s goal is to provide a service whereby all mothers and fathers can protect their family in the event of illness, injury, or death. With an aggressive growth strategy, Candid plans to revolutionise the UK Protection market by enhancing products and services through further acquisition in combination with pinpoint vision.

**The Opportunity**

**Responsibilities**
- Identify value creation opportunities from customer data
- Call customers and re-engage interest for protection advisors to manage
- Conduct welcome calls to new clients and identify any further opportunities
- Supporting protection advisors with administrative duties
- Answering inbound enquiries
- Make outbound calls in high volume
- Represent the business to a high standard via all forms of communication

**Essential Skills and Experience**
- No direct experience required - full training given
- Confident and personable
- Organised and diligent
- Excellent telephone manner
- Strong communication skills
- A strong customer services outlook and desire to protect customers
- A strong work ethic and a willingness to go above and beyond

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- Life insurance
- On-site parking
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Commission pay

Work Location: One location


  • Customer Advisor

    3 weeks ago


    Bristol, United Kingdom Candid Full time

    **Job Title**: Customer Reengagement Advisor **Location**: Aztec West, Bristol, UK **Salary**: £ 21,000 per annum (£26,000 OTE) **Hours**:37.5 hours per week **The Company** Candid Insurance Services (Candid) is an insuretech business based in Bristol. Part of a rapidly expanding pan European group with offices in Frankfurt, Berlin, Paris, Amsterdam,...


  • Bristol, United Kingdom Re Resource Group Full time

    Senior Customer Service Advisor Bristol, BS4 £26,000 - £32,000 depending on experience Monday - Friday 8:30am to 5:00pm Benefits - 23 days paid holiday plus all bank holidays - Pension - Bonuses - Car parking space available - Excellent training and development - Teams socials - Join a friendly and welcoming team - Career progression Do you have...


  • Bristol, United Kingdom Re Resource Group Full time

    Job Title: Specialist Senior Customer Service Advisor Location: Brislington, Bristol, BS4 **Salary**: £26,000 - £32,000 depending on experience Hours: 40 hours per week Monday to Thursday 8:30am - 5:00pm Benefits: 23 days paid holiday plus all bank holidays, pension and bonuses, car parking space available, on going training and development...


  • Bristol, United Kingdom Research England (RE) Full time

    Research England **SENIOR REF POLICY AND ENGAGEMENT ADVISOR** **Salary**: £43,116 per annum **Hours**:Full time or Part time (minimum 0.6 FTE) **Location**: Westward House, Stoke Gifford, Bristol (hybrid) **Grade**: UKRI Band E **Closing Date**: 18 Feb 24 **About Us** **The Research Excellence Framework (REF)** is the system for assessing the quality of...

  • Customer Advisor

    2 weeks ago


    Bristol, United Kingdom B&Q Full time €12

    About the role Customer Advisor Full time / Part time - 36.75 hours per week Permanent Contract Shifts available Monday - Sunday, 7.00am - 10.00pm UK Notional hourly rate £12.21 per hour (Inclusive of an £0.54 per hour, store specific location allowance) B&Q *Cribbs Causeway* We believe anyone can improve their home to make life better. Every day, we...

  • Dio Engagement Advisor

    2 months ago


    Bristol, United Kingdom Ministry of Defence Full time

    **Details**: **Reference number**: - 297911**Salary**: - £33,830- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Higher Executive Officer**Contract type**: - Permanent**Business area**: - MOD - Defence Infrastructure Organisation - People Team**Type of role**: - Human Resources**Working pattern**: - Flexible...


  • Bristol, United Kingdom Page Personnel Sales Full time

    About Our Client Our client is an established buisness based in bristol. They uphold a strong reputation for quality and innovation while striving to make a positive difference in the UK. Job Description Manage patient records and coordinate appointments. Handle customer inquiries and complaints professionally and promptly. Maintain a high level of...


  • Bristol, United Kingdom The Curve Group Full time

    **Customer Service Advisor** Do you have a passion for customer service? Is putting your customers' needs at the heart of everything that you do? Are you looking for a new and exciting role? If so, this could be a fantastic opportunity for you. **Permanent Role** **Hours**: 37.5 hours per week. 9am-5pm Monday to Friday, 9am-1pm on Saturdays. Saturday...


  • Bristol, United Kingdom The Curve Group Full time

    **Customer Service Advisor** Do you have a passion for customer service? Is putting your customers' needs at the heart of everything that you do? Are you looking for a new and exciting role? If so, this could be a fantastic opportunity for you. **Permanent Role** **Hours**: 37.5 hours per week. 9am-5pm Monday to Friday, 9am-1pm on Saturdays. Saturday...


  • Bristol, United Kingdom Crooton Full time

    **Customer Renewals Advisor** **Location - Bristol** **Salary - £25,585 with an OTE of up to £32,000** **Hours - 35 hours per week/ Monday to Friday between the hours of 08:00-1900 and alternative weekends between the hours of 09:00-17:00** Crooton has an existing opportunity for a **Customer Renewals Advisor in Bristol**, to join our clients in their...


  • Bristol, United Kingdom Crooton Full time

    **Customer Renewals Advisor** **Location - Bristol** **Salary - £25,585 with an OTE of up to £32,000** **Hours - 35 hours per week/ Monday to Friday between the hours of 08:00-1900 and alternative weekends between the hours of 09:00-17:00** Crooton has an existing opportunity for a **Customer Renewals Advisor in Bristol**, to join our clients in their...


  • Bristol, United Kingdom Crooton Full time

    **Customer Renewals Advisor** **Location - Bristol** **Salary - £25,585 with an OTE of up to £32,000** **Hours - 35 hours per week/ Monday to Friday between the hours of 08:00-1900 and alternative weekends between the hours of 09:00-17:00** Crooton has an existing opportunity for a **Customer Renewals Advisor in Bristol**, to join our clients in their...


  • Bristol, United Kingdom RAC Full time

    **About The Role**: Do you know how to deliver an exceptional customer experience? Whether you’ve worked in retail, hospitality, sales or a call centre environment, as a Contact Centre Advisor you will carry out the responsibility of a Renewals Advisor to our existing members. Base salary of **£23,690** for a **35-hour working week,** with an **OTE of up...


  • Bristol, United Kingdom RAC Full time

    About The Role Do you know how to deliver an exceptional customer experience? Whether you’ve worked in retail, hospitality, sales or a call centre environment, as a Contact Centre Advisor you will carry out the responsibility of a Renewals Advisor to our existing members. Base salary of £23,690 for a 35-hour working week, with an OTE of up to...


  • Bristol, United Kingdom RAC Full time

    **About The Role**: Do you know how to deliver an exceptional customer experience? Whether you’ve worked in retail, hospitality, sales or a call centre environment, as a Contact Centre Advisor you will carry out the responsibility of a Renewals Advisor to our existing members. Base salary of **£25,585** for a **35-hour working week,** with an **OTE of up...


  • Bristol, United Kingdom RAC Full time

    **About The Role**: Do you know how to deliver an exceptional customer experience? Whether you’ve worked in retail, hospitality, sales or a call centre environment, as a Contact Centre Advisor you will carry out the responsibility of a Renewals Advisor to our existing members. Base salary of **£25,585** for a **35-hour working week,** with an **OTE of up...


  • Bristol, United Kingdom RAC Full time

    **About The Role**: Do you know how to deliver an exceptional customer experience? Whether you’ve worked in retail, hospitality, sales or a call centre environment, as a Contact Centre Advisor you will carry out the responsibility of a Renewals Advisor to our existing members. Base salary of **£23,690** for a **35-hour working week,** with an **OTE of up...


  • Bristol, United Kingdom Abodus Student Living Full time

    **Role Overview** An opportunity has arisen for a passionate Customer Service Advisor to join our amazing team part time in Bristol. The shift pattern for this role is Mon-Fri, 4 hour shift either 0800-1200 or 1600-2000 As a Customer Service Advisor you will deal with general enquiries, provide advice, process incoming mail and parcels, handle sales...


  • Bristol, United Kingdom Abodus Student Living Full time

    **Role Overview** An opportunity has arisen for a passionate Customer Service Advisor to join our amazing team part time in Bristol. The shift pattern for this role is Mon-Fri, 4 hour shift either 0800-1200 or 1600-2000 As a Customer Service Advisor you will deal with general enquiries, provide advice, process incoming mail and parcels, handle sales...


  • Bristol, United Kingdom Abodus Student Living Full time

    **Role Overview** An opportunity has arisen for a passionate Customer Service Advisor to join our amazing team in Bristol. As a Customer Service Advisor you will deal with general enquiries, provide advice, process incoming mail and parcels, handle sales enquiries including viewings, follow-up calls etc. and provide administrative support as required. This...