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Operations Support Coordinator
4 months ago
**No office based experience? None needed This is an exciting opportunity to be part of a great company that provide amazing opportunities for schools and their students through exciting school expedition programmes in Africa, Asia and South America.**
The Work Shop are thrilled to be working with a well-established Ethical Travel Company in Ringwood. Our client is looking for an Operational Support Coordinator to join their friendly Operations Team.
The Operations Support Team are an integral part of the wider Team, providing an exceptional customer experience for all our schools and travellers, from the moment they sign up all the way through to their return home.
As an Operations Support Coordinator, you will be taking part in a diverse range of tasks within your role which consists of 3 main parts; Pre-departure Planning and Preparation, Expedition Leader Management and Post Expedition Feedback and Review.
**Duties and Responsibilities**:
- Expedition Leader management and other administrative tasks as required.
- Working with their teams overseas to ensure they have all the information they need, in a timely manner, to successfully deliver their expeditions. This aspect of the role will involve emergency phone support on a rotational basis and daily-report data entry and communication.
- Once their travellers have returned home, reports and feedback are collated and reviewed to ensure high standards are maintained in order to enhance their expeditions.
**Skills and attributes**:
- Someone who can work well within a small but fast-paced team and adapt to the dynamic needs of the company.
- This role is perfect for a strong team player who enjoys multitasking and works well under pressure to meet deadlines. Exceptional attention to detail and organisational skills are vital for this varied and exciting role.
**Benefits**:
- Opportunities to experience the expeditions first-hand and therefore those performing over and above task are given the opportunity to travel to a choice of destinations, visiting camps and local crews.
- Casual dress
- Cycle to work scheme
- Free parking
- On-site parking
- Private medical insurance
- AVIVA private healthcare cover
- Outdoor kit and clothing discounts
- Pension and Cycle to Work Scheme
This is a full-time role Monday-Friday 09.00 - 17.30.
£18,000-£21,000 per annum
**Job Types**: Full-time, Permanent
**Salary**: £18,000.00-£21,000.00 per year
**Benefits**:
- Casual dress
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Private medical insurance
Schedule:
- Monday to Friday
Work Location: One location
Reference ID: 2148/41
