Community Co-ordinator

1 month ago

Hackney, United Kingdom The Riverside Group Full time

**Job Title**:Community Co-ordinator

**Contract Type**:Permanent

**Salary**:£28,262.94 (£29,152.00 is achieved after 18 months successful performance in the role) plus £4000 London allowance per annum

**Working Hours**:Full-Time 37.5 hrs per week

**Working Pattern**:Monday - Friday 09.00am-5pm

**Location**:Hackney

**Why Riverside?**

At Riverside, we’re a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

- Competitive pay & generous pension
- 28 days holidays plus bank holidays (Full Time Equivalent)
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits

**The difference you will make as a Community Co-Ordinator**

The role holder will be responsible for developing and maintaining external links for

volunteering and move-on options. This will include volunteers coming in to our services and opportunities for the customers to access volunteering within the community.

Developing links with private rented sector and maximising the opportunities for successful move on.

**About you**

We are looking for someone with:

- Experience of recruiting volunteers and keeping them motivated to deliver a service.
- A track record of successfully coordinating a volunteer delivered service, preferably is a housing setting.
- Working with companies to support employee volunteering activities.
- Full Driving licence and access to a vehicle is an essential requirement of this post.
- To demonstrate IT Skills to include a basic proficiency in Microsoft Office including Word and Excel as well as a willingness to learn specific IT systems used within Care and Support; and complete relevant IT training where required.

**Role Profile**
- Work with local teams to identify, recruit and support volunteers to add value to our contracted services.
- Develop links and opportunities for our customers to undertake volunteering and work experience in the wider community.
- Develop and publicise a range of engaging volunteering opportunities suitable for corporate supporters, tenants and general public.
- Ensure that the volunteering opportunities identified are based on providing outcomes for customers.
- Ensure comprehensive collection of appropriate data, providing monitoring information as required.
- Maintain confidential records and use the key administrative systems for the recruitment and recording of volunteers.
- Work closely with corporate partners to ensure that the volunteering activities undertaken are safe, legal and provide the experience required.
- Through relevant training and learning, ensure that volunteers are equipped with the skills and resources to undertake their tasks effectively.
- Ensure that volunteers are recruited quickly and effectively and that they have the specific skills and qualities required to work with customers.
- Effectively risk assess all volunteer activity.
- Ensure that volunteer delivered services are appropriate to each customer and delivered to a high standard.
- Guide and support staff to ensure volunteers in their service are supported and developed.
- Aid in the identification of volunteers with potential for greater involvement.
- Monitor and review individual volunteer performance and volunteer support at defined intervals to ensure quality of service is maintained.
- Network with private landlords developing a relationship which will support this as a real option for our customers ready to move on.
- Create links with other registered providers to create move on pathways into social housing.
- Ensure that service delivery complies with riverside policies and procedures relating to safeguarding, equality and diversity, data protection and communication standards.
- Work closely with other service providers, voluntary and statutory and maintain good working relationships, actively promoting Riverside.
- Respond positively to deliver new methods of provision and adapt to any future funding requirements.
- Comply with Health and Safety legislation and other regulatory obligations, accessing risk and putting in place relevant control measures.
- Ensure that customer views are fully taken into account in the development and delivery of services by conducting or attending customer events and obtaining feedback from customers.
- Provide high quality, customer-orientated service by adhering to and championing the Riverside Service Style.
- Undertake personal development and training as necessary to keep up to date with legal, political, f

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