Community Engagement Executive

6 months ago

London, United Kingdom Wild Cosmetics Full time

About Us:
You will report into our Senior Customer Experience Manager, and work closely with the Brand team to develop the Wild tone of voice and comments strategy.

Ready to become a Wild thing?
- If you have any relevant previous work examples (e.g an article you've written or a blog post), please share this when applying_

Some of your daily responsibilities:

- Customer delight: Systematically monitor and reply efficiently to comments, messages and mentions across all social media channels (Tiktok, Instagram, Meta and more, respond to community enquiries and feedback, and be responsible for resolving customer issues, monitor social media channels for relevant content, trends, and opportunities to engage with our audience.
- Strategy development: Develop and implement strategies to increase brand visibility and engagement through social media interactions.
- Data & Insights: Stay up-to-date with social media trends, best practices, and emerging platforms to continuously optimise our community management strategy, consolidate and share insights and feedback from customers to other teams across the business, analyse community metrics and sentiment to identify trends, opportunities and areas for improvement
- Communication: Encourage constructive discussions and discourage disruptive behaviour or spam, foster a sense of community by initiating and participating in conversations and discussions relevant to our brand and industry across social media.
- Collaboration: Collaborate closely with the Brand team to align messaging and tone of voice with overall the brand strategy and campaigns

What we need from you:

- Previous experience: Proven experience in managing social media accounts and building engaged online communities through an effective comments strategy
- Communication: Excellent written and verbal communication skills - you have a natural wit and way with words, and are able to engage with customers in a friendly and approachable manner, you are able to connect with people and always put the customer first.
- Social Media & Trends: Strong understanding of social media platforms, algorithms and trends, with a passion for exploring new features and staying on top of key trends
- Time & Project management: You have excellent time management skills and are able to prioritise your workload effectively
- Tools & Platforms: Experience using social media management tools and analytics platforms (Orlo, Tiktok and Meta is a plus)

**What you’ll get from us**:

- 25 days holiday + bank holidays
- Hybrid working, 3 days a week in our shiny new London office
- Weekly early finishes and social events
- Mental wellbeing support through Spill
- Private healthcare with Vitality
- A role at a young but well-established brand making a considerable splash in sustainable self-care
- At Wild, we know that diversity drives innovation and creativity. We are committed to creating and maintaining a workplace where all employees feel valued and empowered to bring their most authentic selves to work. We recognise that diversity goes beyond visible differences such as race, gender, age, and ethnicity, and encompasses a broad spectrum of backgrounds, experiences, perspectives, and abilities. We encourage individuals from all backgrounds to apply._

  • Executive Community Engagement Manager

    1 month ago

    London, Greater London, United Kingdom Caddi Club Full time

    Job Title: Executive Community Engagement ManagerThe Caddi Club, a rapidly growing business, seeks an ambitious Executive Community Engagement Manager to spearhead its community growth and member experience strategy. About the Role:As a key member of our team, you will be responsible for crafting and executing engaging events, fostering meaningful...

  • Executive Director of Business Development

    5 days ago

    London, United Kingdom Tile Hill Executive Recruitment Full time

    Drive Strategic Growth – Transform Opportunities with QAA The Quality Assurance Agency for Higher Education (QAA) is the UK's trusted independent body, dedicated to ensuring students receive a world-class education. While our work supports the higher education sector, this role demands leadership rooted in strategic business-to-business environments....

  • Executive Director of Business Development

    3 days ago

    London, United Kingdom Tile Hill Executive Recruitment Full time

    Drive Strategic Growth – Transform Opportunities with QAAThe Quality Assurance Agency for Higher Education (QAA) is the UK's trusted independent body, dedicated to ensuring students receive a world-class education. While our work supports the higher education sector, this role demands leadership rooted in strategic business-to-business environments. We...

  • Community Engagement Strategist

    3 weeks ago

    London, Greater London, United Kingdom LIQUiDITY Group Full time

    About the RoleWe are seeking a highly skilled Community Engagement Strategist to join our team at LIQUiDITY Group. As a key member of our global team, you will be responsible for designing and implementing comprehensive global community and social media strategies aligned with our mission and goals.Key ResponsibilitiesDevelop and execute global community...

  • Community Engagement Specialist

    3 weeks ago

    London, Greater London, United Kingdom Hireo Full time

    Community Engagement Officer / Business Development ExecutiveAbout UsHome Instead Hammersmith & Chiswick prides itself on delivering exceptional, compassionate care services. Our team comprises dedicated healthcare professionals who strive to make a positive impact in the lives of vulnerable populations. We are committed to fostering a culture of excellence...

  • Community Engagement Specialist

    3 days ago

    London, Greater London, United Kingdom BrainStation Inc Full time

    Community Engagement SpecialistWe are seeking a highly motivated and customer-focused individual to join our team as a Community Engagement Specialist. As a key member of our community, you will be responsible for delivering exceptional experiences for our students and guests.About UsBrainStation Inc is a global leader in digital skills training and...

  • Community Engagement Specialist

    3 weeks ago

    London, Greater London, United Kingdom 1000heads Full time

    Job DescriptionEstimated Salary: £60,000 - £80,000 per annum.We are seeking an experienced Community Engagement Specialist to join our team in London. This role will involve managing the editorial output of one of the largest B2B technology brands on the planet.The ideal candidate will have a strong understanding of social media platforms and be able to...

  • Internal Communications and Engagement

    6 months ago

    London, United Kingdom Collinson Full time

    **Join Our Team: Internal Communications & Engagement Executive/Senior Executive** **About Us**: Collinson is dedicated to making travel seamless and enjoyable for over 400 million consumers worldwide. As a global leader, we offer unparalleled airport experiences, loyalty programs, and insurance solutions. Our innovative services, such as Priority Pass,...

  • Community Engagement Specialist

    3 weeks ago

    London, Greater London, United Kingdom N0BS Full time

    Job DescriptionWe are seeking a highly organized and communicative Community Engagement Specialist to join our team at N0BS. As this role is a crucial part of our community growth, the ideal candidate will be able to manage events, connect with members, and ensure the smooth operation of our online platform.This position requires strong event planning...

  • Head of Communications and Engagement

    8 months ago

    London, United Kingdom Whittington Hospital NHS Trust Full time

    Key Relationships Developing key relationships and networks with local ICS partners and ICB; local Authorities; local Trusts and Provider Organisations; and with various other external stakeholders (including, when necessary, the Department of Health and Social Care) are essential to successful delivery of duties and responsibilities of the post holder. As a...

  • Community Engagement Manager

    3 weeks ago

    London, Greater London, United Kingdom UNIT4 NV Full time

    We are a leading provider of enterprise and business software solutions, empowering organizations to thrive in today's fast-paced environment.Job SummaryThis role is ideal for someone who thrives in a people-oriented position, enjoys fostering connections, and is committed to creating a vibrant, collaborative user community.About the RoleThe User Group...

  • Executive Engagement Coordinator

    6 months ago

    London, United Kingdom Aveva Full time

    AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and...

  • Head of Communications and Engagement

    8 months ago

    London, United Kingdom Whittington Health NHS Trust Full time

    The Head of Communications and Engagement is a senior member of the Communications and Engagement team. The role has responsibility for internal, external, stakeholder and digital communications and engagement activity. The post holder will work with the Director of Communications, Engagement and Fundraising on planning, identifying and delivering strategic...

  • Community Engagement Specialist

    3 days ago

    London, Greater London, United Kingdom Caremark (Elmbridge) Full time

    Job Title: Community Engagement SpecialistAt Caremark (Elmbridge), we are seeking a skilled Community Engagement Specialist to join our team. This role plays a crucial part in fostering positive relationships and partnerships within the community to support domiciliary care services.Key Responsibilities:Develop and execute a comprehensive community...

  • Fan Engagement Executive

    6 months ago

    London, United Kingdom Formula 1 Full time

    The Fan Engagement team at F1 is looking for a Fan Engagement Executive to join the team and support an exciting period for fan engagement at F1. This is a hands-on, high output role and you will see at first hand the inner workings of a multi-billion dollar sports business. You will be involved in a number of areas that will firmly place F1 at the forefront...

  • Community Engagement Specialist

    6 days ago

    London, Greater London, United Kingdom Ashby Jenkins Recruitment Full time

    Ashby Jenkins Recruitment is excited to partner with the Royal Hospital for Neuro-Disability on their Community Fundraising Executive role. This opportunity allows an individual to make a meaningful impact in the lives of those affected by neurological conditions and brain injuries.The ideal candidate will be responsible for driving the development and...

  • Community Engagement Officer

    6 months ago

    London, United Kingdom Apprentify Full time

    Join Our Team as a Community Engagement Officer Are you passionate about making a difference in the lives of learners? Do you excel at building relationships and engaging with diverse stakeholders? If so, we have an exciting opportunity for you to join Netcom Training as a Community Engagement Officer Who We Are: Netcom Training is a leading provider of...

  • Community Engagement Specialist

    4 weeks ago

    London, Greater London, United Kingdom The IN Group Full time

    We are The IN Group, a leading organization in the recruitment and talent space. We have six brands under our umbrella: Investigo, Definia, Caraffi, InX, BioTalent, and Sigma Labs.Our group is growing rapidly, and we see our communities as a vital part of our future success. As a Community Manager at The IN Group, you will play a key role in driving...

  • Head of Communications and Engagement

    6 months ago

    London, United Kingdom Tower Hamlets GP Care Group Full time

    Main duties and responsibilities Internal communications Leading the teams operational communications function, keeping the workforce, across our two boroughs, abreast of important information relating to the day-to-day running of the Care Group. Formulate high quality, long term strategic communications plans and provide overall editorial responsibility for...

  • Community Engagement Officer

    6 months ago

    London, United Kingdom London Basketball Association Full time

    **Job Title/Role**: Junior Community Engagement Officer (Internship) **Department**: Operations **Reports to**: CEO **Location**:Ladbroke Grove, London, W10 5AD **Contract**:Full Time (40 hours p/w) **Salary**:£24,856 **Internship Overview** The LBA is excited to be working with the Jack Petchey Foundation (JPF) to be able to offer this internship...