Client Support Administrator
6 months ago
Company Description
Culina Logistics are proud to be an award winning 3PL service specialising in chilled warehousing. Offering clients total supply chain solutions by providing an excellent platform for world class clients providing day one for day one picking capability and complete coverage of the UK and Ireland via eight strategically located warehouses, providing over 100,000 pallet spaces, with a massive 1.5m cases delivered daily.
Our Market Drayton site are now recruiting for a Client Support Administrator on a full time, permanent basis.
**Salary**: £24,120 per annum
Working hours: Days - 4 on 4 off, 06:00 - 18:00
**Job Description**:
The purpose of a** **Client Support Administrator is to support the day to day administration of Client Support, offering outstanding contract support and customer service in a fast paced friendly environment and providing a continuous professional and dedicated service.
Key Duties of a Client Support Administrator
- Sales Administration
- Inventory management and quality control
- Maintain a high level of customer/ client focus
- Provide various reports for clients in a timely manner
- Processing customer orders
- Meeting customer and client expectations
- Resolving customer and client queries
- Inventory management and quality control
- Maintain a high level of customer/ client focus
- Provide various reports for clients in a timely manner
**Qualifications**:
- Excellent verbal and written communication skills.
- Customer service experience.
- Ability to work in a pressurised environment.
- Ability to work using own initiative.
- Computer literate particularly with MS Word, Outlook and Excel
- Previous experience in a similar role (ideally within a major distribution operation).
Additional Information
As part of its Drive to make Culina Logistics a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.
Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.
Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:
- Competitive salary
- 235 hours annual holiday entitlement
- 4% employer pension contribution
- Life Assurance - x2 annual salary
- Retail discounts via our benefit platform
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